Accounts Receivable Associate

Job description

Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.

We are currently seeking a Accounts Receivable Associate to join our team.

This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.

As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organisation, customer service, operational, communication and interpersonal skills.

Key Responsibilities: - Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes. - Ensuring timely cash collection and recording of customer debt. - Responsible for resolving, negotiating and concluding debt cases with both internal and external customers. - To maintain accurate administration of customer account and case notes. - Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt. - Generate and send out customer invoices and statements.

In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.

Requirements

The ideal candidate will have: - A background in accounts receivable or general accounting. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal abilities. - Proficiency in Microsoft Office, particularly Excel. - Experience with accounting software or ERP systems. - Attention to detail and accuracy in data entry and reporting. - Strong oral, negotiation and written communication skills - A proven track record of providing strong customer service

If you are driven, organised, and looking for a new challenge, we would love to hear from you!

Benefits - 25 days annual leave plus the option to buy additional holiday days - Enhanced maternity, paternity and grandparent leave - Life Assurance - Company seasonal events - A market leading company pension - Employee rewards and discounts through Perks at Work - Culligan product discounts - Opportunities for career progression across the wider Culligan Group - Option to join Health Care Cash Plan - 24/7 access to Employee Assistance Programme through Health Assured and well-being programs