Account Executive, Mid-Market

Job description

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Your Impact on our Mission

Zocdoc's most important asset is our people. As a Mid-Market Account Executive, you will own a territory of Mid-Market clients and grow it by generating new business, not by waiting on renewals. You run a consultative, problem-first motion at velocity: opening with sharp, quantified discovery, building urgency around the cost of inaction, and asking for the business with a clear, time-bound close. You work the entire territory — including the long tail of smaller accounts with potential, maintaining real operating discipline, keeping pipeline coverage and CRM hygiene current every week. Working closely with internal teams, you make sure your clients are set up for success and growing on our platform.

You'll enjoy this role if you... - Enjoy owning your own book and generating your own pipeline: you create demand, you don't wait for it - Thrive on velocity: working many accounts at once and moving deals quickly - Excel at fast, consultative conversations that get to the customer's business problem in efficiently  - Leverage data to quantify a problem and turn it into an actionable insight that moves a deal - Get satisfaction from asking for the business and closing, not just fielding requests - Have an interest in healthcare or consumer technology - Are motivated by clear metrics and targets

Your day to day is… - Self-sourcing and building pipeline across your full territory through disciplined weekly prospecting - Running fast, consultative discovery that gets the customer to put a number on the cost of not solving a problem, then tying our value to that number - Diagnosing and quantifying before prescribing, framing value differently for the practice owner versus the office manager - Qualifying and driving deals with a real methodology (e.g., MEDDPICC), creating urgency, handling objections, and closing within your target deal-size range - Keeping pipeline coverage, risks, and next steps current in the CRM, and forecasting accurately - Prioritizing by revenue potential and client readiness, and reallocating effort to coverage gaps across the territory - Using available tools and internal partners to progress routine deals and self-serve on problems - Ending every interaction with a clear next step and a time-bound ask

You'll be successful in this role if you have… - 3-5 years of full-cycle SMB or Mid-Market selling, carrying and hitting a new-business or expansion number (not a renewals/retention-only book) - A track record of self-generated pipeline: prospecting, outbound, and territory planning, not just managing an inherited book - Comfort operating at high volume, working many accounts at once without letting hygiene or follow-through slip - Exposure to a value/solution-selling and qualification methodology (MEDDPICC strongly preferred) - The ability to build a quick, credible business case that quantifies value in the customer's own economics - Experience with a CRM (e.g., Salesforce) and comfort with Google Workspace  - Strong written and verbal communication skills - Strong analytical skills

Benefits

- Unlimited Vacation - 100% paid employee health benefit options (including medical, dental, and vision) - Commuter Benefits - 401(k) with employer funded match - Corporate wellness programs through Wellhub - Sabbatical leave (for employees with 5+ years of service) - Competitive paid parental leave and fertility/family planning reimbursement - Cell phone reimbursement - Employee Resource Groups and ZocClubs to promote shared community and belonging - Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$94,500 — $139,500 USD

About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Job Applicant Privacy Notice