Senior Systems Engineer

Job description

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

This role is responsible for architecting, optimizing, and scaling the infrastructure that powers our company’s applications and services. You will lead complex projects and collaborate with cross-functional teams to ensure high availability, security, and performance of infrastructure systems. This position requires deep technical expertise in infrastructure technologies, cloud platforms, automation, and emerging technologies.

What You’ll Do: - Architect and optimize infrastructure solutions to meet evolving business needs, ensuring scalability, reliability, and cost efficiency across on-premises and cloud environments. - Lead design reviews and provide technical guidance to junior engineers and peers, ensuring best practices in infrastructure architecture and operations. - Develop advanced automation frameworks for provisioning, configuration, monitoring, and incident response using tools like Ansible, Terraform, or similar. - Drive infrastructure observability and resilience, implementing proactive monitoring, alerting, and disaster recovery strategies. - Champion security and compliance by integrating advanced security controls, conducting risk assessments, and staying ahead of emerging threats. - Collaborate with product and engineering teams to align infrastructure strategies with application requirements and business objectives. - Evaluate and implement emerging technologies (e.g., AI-driven operations, container orchestration, serverless architectures) to improve efficiency and innovation. - Create and maintain comprehensive documentation for infrastructure designs, standards, and operational procedures. - Lead continuous improvement initiatives to optimize infrastructure performance, cost, and operational excellence. - Mentor and coach junior team members, fostering technical growth and knowledge sharing.

What You’ll Bring to Zelis: - Typically has Bach. +4 yrs;  Masters +2 yrs Attends company training and regional training in area of expertise. Presents own work to members of department and external consultants and external professional meetings - Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents. - Advanced proficiency in infrastructure technologies (servers, storage, networking, virtualization). - Deep experience with cloud platforms (AWS, Azure, GCP) and hybrid architectures. - Strong scripting and automation skills (Python, Ansible, Terraform). - Expertise in containerization and orchestration (Docker, Kubernetes). - Familiarity with AI/ML-driven infrastructure tools and intelligent automation. - Advanced knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack). - Strong understanding of security frameworks and compliance standards. - Experience designing and managing CI/CD pipelines (Jenkins, GitLab CI). - Excellent problem-solving and analytical skills for complex infrastructure challenges. - Strong communication and leadership skills for cross-functional collaboration. - Ability to lead projects independently and influence technical decisions. - Advanced certifications preferred (e.g., AWS Solutions Architect Professional, Azure Solutions Architect Expert, Kubernetes Administrator).

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$101,600.00 - $139,700.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity   Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.    We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support   We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.