Network Engineer - Operations Support (L1) - Aruba Networking XP-FNC260922001/01

Job description

Network Engineer – Operations Support (L1)

Location: Tampines, Singapore Work Arrangement: Onsite Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays

We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.

Key Responsibilities *Aruba Networking experience is a must. - Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance. - Assist with network equipment testing, troubleshooting and configuration verification. - Support equipment onboarding, connection checks and functional validation. - Ensure network configurations are aligned with existing architecture, standards and operational practices. - Support wireless site surveys, Wi-Fi testing and troubleshooting. - Perform day-to-day wireless network operations support. - Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required. - Assist with analysing wireless coverage, interference and performance issues. - Support network optimisation, expansion and change requirements. - Maintain standard configuration templates, documentation and operating procedures. - Follow up on network incidents and troubleshooting cases through to resolution. - Support network asset, model and version tracking. - Assist with daily network service requests and change requests.

Requirements - Relevant experience in Aruba wired and wireless networking environments . - Hands-on exposure to network troubleshooting and operational support. - Experience supporting Wireless Access Points (APs) . - Familiarity with standard network configuration, documentation and asset management. - Able to work independently in an onsite operational environment. - Good communication and troubleshooting skills.