IT Administrator

Job description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟮𝟮𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟯𝟱𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟮𝟮-𝟯𝟱 𝗟𝗣𝗔)

Experience: 6+ yrs Location: Bengaluru, Karnataka, India Job Type: Full-time

We are looking for an experienced  Corporate IT & Workplace Technology Manager  to own end-to-end IT operations for a growing technology organisation.

This is a hands-on, single-owner domain expert role responsible for corporate IT infrastructure, endpoint management, IT asset lifecycle, workplace technology, networking, identity and access management, and IT compliance. The ideal candidate will be comfortable independently managing the entire IT environment while building secure, reliable, and scalable systems for a growing workforce.

Requirements

KEY RESPONSIBILITIES - Own end-to-end corporate IT operations for the organisation and Bengaluru office. - Manage  MacBook, Windows devices, peripherals, and other IT hardware  across the complete asset lifecycle. - Lead hardware procurement, reseller negotiations, AMC management, warranty coordination, buybacks, refresh cycles, and replacements. - Implement and manage  zero-touch MDM and endpoint security  across macOS and Windows environments. - Manage endpoint encryption, patching, EDR, security policies, compliance controls, and remote-wipe capabilities. - Maintain accurate IT asset records from  procurement through disposal , ensuring zero untracked devices. - Manage ITAM/ITSM platforms and maintain accurate asset, service, and support documentation. - Own corporate office networking, including Wi-Fi, VLANs, 802.1X/RADIUS, guest networks, firewalls, and ISP connectivity. - Ensure network reliability through appropriate redundancy, monitoring, troubleshooting, and vendor coordination. - Manage conference-room and town-hall AV infrastructure to ensure reliable meeting and event experiences. - Administer  Google Workspace, SSO, SAML, user provisioning, and access management . - Manage joiner, mover, and leaver processes and conduct periodic access reviews. - Maintain SaaS application inventory, ownership, licensing, renewals, and technology spend. - Support  SOC 2 and ISO 27001  compliance requirements, including endpoint evidence, access reviews, policies, and audit documentation. - Ensure backups are configured, monitored, and periodically tested. - Establish and maintain IT policies, processes, documentation, and operational standards. - Coordinate with vendors, technology partners, security teams, and internal stakeholders. - Identify opportunities to improve IT reliability, security, automation, employee experience, and operational efficiency. - Monitor technology costs and identify opportunities for vendor and SaaS optimisation. - Troubleshoot critical infrastructure, endpoint, networking, identity, and workplace technology issues. - Ensure the IT environment remains secure, scalable, compliant, and aligned with business requirements.

WHAT MAKES YOU A GREAT FIT - 6–11 years of experience  in corporate IT, IT operations, workplace technology, or a related field. - At least  3 years of experience independently owning an IT site, office, or device fleet end to end . - Strong hands-on experience managing corporate IT environments in a product company or technology startup. - Production experience with MDM platforms such as  Jamf, Kandji, Mosyle, Hexnode, or Microsoft Intune . - Strong practical experience managing enterprise networks using technologies such as  Ubiquiti UniFi, Meraki, Aruba, or Ruckus . - Experience administering ITAM or ITSM platforms such as  Snipe-IT, Freshservice, Jira Service Management, or ServiceNow . - Hands-on experience with conference-room and workplace AV solutions such as  Zoom Rooms, Google Meet hardware, Neat, Poly, Logitech, or Crestron . - Strong understanding of endpoint security, device encryption, patch management, EDR, remote management, and security controls. - Experience managing  Google Workspace, SSO, SAML, identity lifecycle, and access reviews . - Working knowledge of  SOC 2, ISO 27001 , audit evidence, IT controls, and compliance requirements. - Strong vendor management, procurement, negotiation, and IT budget-management skills. - Excellent troubleshooting and problem-solving capabilities. - Strong ownership mindset with the ability to operate independently as the primary IT owner. - Excellent communication and stakeholder-management skills. - Comfortable working in a fast-paced  product/startup environment  rather than a traditional IT services or pure GCC support setup. - Strong attention to detail, documentation, security, and operational reliability. - Willingness to work  on-site in Bengaluru  and take complete ownership of the corporate IT environment.