Medical Assistant (MA)

Job description

Join Team UC4C – Careers at Urgent Care for Children

Are you looking for a meaningful career opportunity in the medical field? At Urgent Care for Children (UC4C) , we are always looking for passionate and dedicated professionals to join our team.

Our clinics are staffed with pediatric-trained medical providers and compassionate support staff who work together to deliver exceptional after-hours care for children. We are proud to provide a supportive, team-oriented environment where both patients and employees feel valued.

POSITION OVERVIEW

As a Medical Assistant (MA) in Huntsville, Alabama , you will play a vital dual role in delivering both exceptional clinical support and seamless patient experience. This position blends traditional Medical Assistant responsibilities with front-end patient coordination functions to ensure smooth clinic operations — especially during launch and early growth phases.

You will be a trusted partner to providers, patients, and families — supporting care from check-in through discharge. This role requires flexibility, adaptability, and a team-first mindset, as you may rotate between clinical and patient-facing administrative responsibilities based on operational needs.

WHAT YOU'LL DO:

Clinical Care & Provider Support - Greet, room, and prepare patients for appointments with warmth and professionalism. - Complete patient intake, obtain vital signs, and conduct defined scope assessments. - Perform point-of-care testing (strep, flu, RSV, COVID, hemoglobin, etc.). - Perform intramuscular injections safely and accurately while monitoring patients for any adverse reactions. - Perform diagnostic X-rays in accordance with clinic protocols and safety standards (training provided). - Assist physicians and advanced care practitioners with patient care. - Prepare exam rooms and ensure infection control standards are maintained. - Support medication refills, prior authorizations, referrals, and patient recall efforts. - Ensure patient charts are accurate and up to date in the EMR.

Patient Experience & Care Coordination - Welcome patients and guide them through check-in and registration processes. - Collect and verify demographic and insurance information in the EMR. - Schedule appointments, follow-ups, consults, and referrals. - Answer and manage incoming calls with empathy and professionalism. - Support outreach related to quality measures and follow-up care. - Maintain strong communication with clinical and administrative teams to ensure continuity of care. - Assist with opening/closing clinic procedures and general organization.

Team Collaboration & Launch Support - Rotate between clinical and coordination duties based on daily clinic needs. - Demonstrate flexibility and willingness to support cross-coverage. - Contribute to workflow optimization and continuous improvement efforts. - Serve as a positive representative of the clinic’s mission, vision, and values.

WHAT YOU’LL NEED: - High school diploma or equivalent. - Current Certified Medical Assistant (CMA) is preferred. - BLS certification required - 1+ year of experience in a medical assistant or patient-facing healthcare role. - Comfort navigating electronic medical records and scheduling systems. - Strong interpersonal and communication skills. - Ability to multitask and remain organized in a fast-paced environment. - A collaborative mindset and willingness to be cross-trained. - Commitment to delivering compassionate, inclusive, and family-centered care.

COMPENSATION & SCHEDULE: - Clinic hours and shifts vary between the following windows: - North Alabama Clinics: - Huntsville & Madison: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm - Central Alabama Clinics: - Hoover & Tuscaloosa: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm - Trussville: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm - South Alabama Clinics: - Daphne: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm - Mobile: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm - Hourly pay rate based on years of experience - Evening premium pay applies to all shifts beginning at or after 6:00 PM - Weekend Premium Pay: Eligible for weekend premium pay on all weekend shifts worked. - Weekend Requirement: Full-time clinicians are expected to work a minimum of four weekend shifts per month. - Holiday Requirement: Required to participate in holiday coverage, including: - One enterprise-designated winter holiday - One enterprise-designated summer holiday - One designated high-impact holiday - Holiday Premium Pay: All qualifying holiday shifts are eligible for applicable premium pay. - PRN-specific expectations: - Maintain a minimum availability of three shifts per month. - Work at least one weekend shift per month. - Work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period. - Qualifying holiday and impact-day shifts are eligible for premium pay. - Maintain a high level of engagement with the organization between scheduled shifts. - Regularly review company emails, communications, and operational updates to remain informed and connected to the team.

WHAT WE OFFER:       - A collaborative, mission-driven workplace focused on kindness, equity, and service excellence - Opportunities to grow within an organization that values internal development and career progression - Supportive leadership and strong cross-functional collaboration - Competitive compensation including shift differential and premium pay opportunities - A role where your organizational skills and people-first approach directly impact patient experience and clinic success

Why Work at UC4C? - A positive, inclusive workplace culture - Competitive compensation packages - Full benefits including health, dental, and vision - Opportunities for professional growth and development - The chance to make a real impact in the lives of children and families

If you do not see a current opening that matches your skillset, we still want to hear from you. Please email your CV to talent@zarminali.com and let us know how you can contribute to our mission of keeping children healthy and families supported.