Customer Support Specialist - Bilingual (French)

Job description

Customer Support Specialist - Bilingual

(English / French)

Pay from $35 to $40 per hour with significant growth and earning potential!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline? - Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. - Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company. - Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities - Process customer orders, make product recommendations and handle account inquiries using world-class technology. - Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. - Build business relationships with customers over phone, email and chat. - Understand customer needs and recommend Uline's best solutions. - Help customers navigate Uline's website and online ordering.

Minimum Requirements - High school diploma or equivalent. Bachelor's degree preferred. - Excellent problem-solving, listening and communication skills. - Prior customer service experience is a plus , but if you are eager to learn, we will train you! - Bilingual (English / French) - fluent in both verbal and written forms.

Benefits - Company-paid extended health coverage and RRSP with 6% employer match that starts day one ! - Multiple bonus programs. - Paid holidays and generous paid time off. - Tuition Assistance Program that covers professional continuing education.

Employee Perks - On-site café, outdoor patio and first-class fitness center. - Monthly employee-appreciation events. - Opportunities for community involvement. - Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a  drug-free workplace . All positions are on-site.

Uline is an Equal Opportunity Employer

#LI-AS1

#LI-TOR001

(#IN-TORCS2)

#ZR-TORCS

Our employees make the difference and we are committed to offering exceptional benefits and perks!   Explore Uline.jobs to learn more!