Senior Digital Marketing Manager (Omnichannel/Paid Media)

Job description

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

The Senior Digital Marketing Manager is responsible for leading integrated digital marketing strategies that build awareness, engage priority audiences, and drive measurable business results. This role connects paid media, email, web, audience activation, campaign measurement, and optimization into a cohesive customer experience across the full funnel. The position translates brand, product, and business objectives into audience-led strategies, scalable campaign plans, measurement frameworks, and clear optimization recommendations. The Senior Digital Marketing Manager partners closely with Analytics, Brand, Product Marketing, Brand Operations, Brand Experience, Sales, IT, Legal, Regulatory, Privacy, international teams, and external agencies to deliver effective digital programs in a fast-paced, regulated environment.

A Senior Digital Marketing Manager's at Tandem are also responsible for: - Leads integrated digital marketing strategy and execution across paid media, email, web, audience activation, and emerging digital channels in support of brand, product, launch, and business objectives. - Translates audience insights, customer journeys, market priorities, and business goals into channel strategies, campaign briefs, media plans, testing roadmaps, and measurable performance goals. - Owns digital campaign performance, including budget pacing, channel effectiveness, funnel progression, conversion, cost efficiency, and return on marketing investment. - Builds measurement frameworks and dashboards with Analytics and Marketing Operations; synthesizes data into decision-ready insights, risks, tradeoffs, and optimization actions for senior leaders and cross-functional stakeholders. - Leads experimentation across audiences, creative, messaging, offers, landing pages, media mix, and campaign sequencing to improve performance and customer experience. - Partners with Brand, Product Marketing, Creative, Web, CRM, Sales, Marketing Operations, IT, and other cross-functional teams to deliver coordinated omnichannel programs and consistent customer experiences. - Supports international and multi-market launches by establishing scalable digital strategies, launch playbooks, channel requirements, timelines, measurement standards, and localization guidance for language, culture, media behavior, regulatory requirements, approved claims, and market-specific business needs. - Manages external agencies, technology partners, direct reports, and/or project teams by setting clear scope, priorities, roles, deliverables, budgets, performance expectations, feedback, and accountability. - Strengthens campaign enablement in partnership with Marketing Operations and technology teams, including audience activation, lead management, tracking, tagging, consent, and data quality. - Ensures digital initiatives comply with company policies and applicable legal, regulatory, privacy, accessibility, and promotional review requirements, including Privacy/HIPAA where relevant. - Monitors digital marketing trends, platform changes, competitive activity, and emerging technologies; recommends practical opportunities to improve reach, relevance, efficiency, and differentiation.

WHEN & WHERE YOU’LL WORK:

Remote: This position is fully remote and open to candidates within the United States.  Equipment for the role will be provided and training will occur virtually.

WHAT YOU’LL NEED: - Demonstrated expertise in integrated digital strategy, paid media, lifecycle/email marketing, web experiences, audience activation, and campaign optimization. - Deep expertise in integrated digital strategy, paid media, lifecycle/email marketing, web experiences, audience activation, campaign optimization, and full-funnel measurement. - Strong knowledge of major advertising, analytics, tag management, and marketing automation platforms, with the ability to apply data to improve performance and customer experience. - Ability to connect business objectives, audience insights, channel strategy, creative, media, measurement, and optimization into a cohesive plan. - Strong analytical, project management, and program leadership skills, including the ability to manage multiple campaigns, launches, markets, agencies, budgets, and deadlines simultaneously. - Proven ability to lead through influence, manage agencies or team members, collaborate across global and regional teams, and communicate strategies, insights, and recommendations clearly.

EXTRA AWESOME: - Bachelor’s degree in marketing, Business, Communications, Digital Media, Analytics, or a related field, or equivalent combination of education and applicable experience. - Advanced degree or relevant digital marketing certifications preferred. - 12-15 years of progressive digital marketing experience, including ownership of integrated, full-funnel campaigns across multiple digital channels. - Experience leading complex campaigns, product launches, media budgets, agencies, vendors, and/or cross-functional teams. - Experience supporting international or multi-market launches, including localization, regional coordination, and adaptation to market-specific requirements. - Experience in medical devices, healthcare, or another regulated industry is preferred.

COMPENSATION & BENEFITS:

The starting base pay range for this position is $ 141,800 - $177,300 annually. Base pay will vary based on job-related knowledge, skills, experience and may also fluctuate depending on candidate’s location and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes bonus and a robust benefits package.

Tandem offers health care benefits such as medical, dental, vision available your first day, as well as health savings accounts and flexible saving accounts.  You’ll also receive 11 paid holidays per year, a minimum of 20 days of paid time off (with accrual starting on day 1) and you will have access to a 401k plan with company match as well as an Employee Stock Purchase plan.  Learn more about Tandem’s benefits here !

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a pre-employment screening process comprised of a drug test (excluding marijuana) and background check, which includes a review of criminal history information.

Tandem has good cause to conduct a review of criminal history information of candidates for this position, as this role may involve access to proprietary, sensitive and/or confidential information, including customer protected health information. This review is required to ensure that individuals in such roles uphold high standards of trust and integrity so as to protect the interests of our customers, employees, and stakeholders.

SPONSORSHIP:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and  supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie.  This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at https://www.tandemdiabetes.com/careers .

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table.  But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway.  Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation.  We are an inclusive organization, and we welcome applications from a wide range of candidates.  Selection for roles will be based on individual merit alone.

REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share!

APPLICATION DEADLINE:  The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications.

Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

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