Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki

Job description

Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity.

As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience.

Your responsibilities: - Provide customer support via phone and/or chat. - Handle enquiries related to Cybersecurity products, subscriptions and account services. - Identify customer needs and offer accurate, timely solutions. - Maintain a professional, empathetic and customer-focused approach. - Record and update customer information accurately in the system. - Work closely with your team to meet quality and performance targets.

Requirements - Native or near-native level of Dutch. - Very good command of English. - Strong communication and problem-solving skills. - Customer service experience is an advantage, but not mandatory. - A positive attitude, reliability and willingness to learn. - EU citizenship or a valid work permit for Greece.

Benefits - €1,450 gross per month. - Monthly performance bonus. - Two months of paid accommodation for abroad candidates. - Flight tickets to Greece. - €350 coverage of real-estate agency fees. - Private health insurance. - Meal voucher. - Transportation allowance. - Paid training and continuous development opportunities. - International, multicultural working environment. - The opportunity to build your career within a leading global company.

Start your next career chapter in Greece and become part of a team that helps people stay protected in the digital world.