Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA

Job description

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Case Manager - Assistant

This is a full-time, Downtown LA-based, In office role.

The ideal candidate will be highly organized, proactive, and possess a positive, solution seeking demeanor. The role requires a comprehensive understanding of the pre-litigation process in personal injury cases, including the ability to effectively manage case files, communicate with clients, and handle medical and billing records.

Responsibilities: - Assist in managing pre-litigation personal injury cases, ensuring all necessary tasks are completed in a timely manner. - Request and obtain medical and billing records for personal injury cases, ensuring all documentation is accurate and up to date. - Communicate with clients regularly to provide updates on their cases, gather necessary information, and answer questions. - Manage treatment schedules and coordinate with healthcare providers to ensure clients receive appropriate care. - Handle and manage liens associated with cases, including negotiating or resolving them as necessary. - Prepare cases for demand. - Conduct intakes on potential new clients, including evaluating and documenting potential cases, and eventually signing up said cases - Maintain and organize case files, ensuring all documents are properly accessible. - Collaborate with the legal team to ensure all aspects of the case are handled efficiently. - Ensure timely communication with clients, medical providers, and the legal team, providing a high level of customer service throughout the process.

Requirements

Requirements: - Experience  in Personal Injury pre-litigation, with a strong understanding of the process and relevant tasks. - Proven ability  to request and manage medical and billing records, treatment coordination, and handling liens. - Fluency in English  and Spanish, preferred - Exceptional organizational skills, with a keen attention to detail. - Strong communication skills, both verbal and written. - Must be able to maintain a  positive approach  and a  high level of professionalism  at all times. - Ability to work independently and as part of a collaborative team. - Assist as needed

Work Conditions: - Full-time, In Office, Koreatown LA position. - Must be proactive and able to manage multiple cases/priorities simultaneously. - Fast paced, critical accuracy, thorough completion of workload

Benefits

Growing Firm - opportunities abound

Medical

Dental

401K

Parking

Team, Culture events

Professional Training & Development