Learning & Development Specialist – Operations

Job description

Department:

Human Resources

Start Here. Grow Here. Stay Here.

Join our dynamic 45-member HR team! As the Learning & Development Specialist - Operations, you'll coordinate and support enterprise-wide learning and professional development initiatives that strengthen employee performance, leadership capability, and organizational effectiveness across Sarasota County Government.

This role combines program coordination, operational support, learning systems administration, and stakeholder partnership to support engaging, data-informed learning experiences in classroom, virtual, and hybrid environments. Learning Program Coordination   – 45%   - Coordinate and administer enterprise-wide learning programs, workshops, events, and   other   initiatives   on behalf of the Learning and Development division.   - Partner   with Learning and Development Specialist – Systems to set up classes in Learning Management System (LMS).   - Coordinate logistics for in-person, virtual, and hybrid learning experiences, including technology, materials, facilities, and communications.   - Support onboarding initiatives, including First Day Welcome and New Employee Orientation.   - Manage learning events from planning through completion, including registration, assessments, tracking, communications, and recognition activities.   - Partner with internal and external facilitators to ensure seamless program delivery and high-quality learning experiences.   - Acts as technical and operational producer for live and recorded virtual events.

Learning Systems & Operational Support   – 30%   - Serve as backup administrator for Workday Learning and other learning platforms as needed   and during peak time periods.   - Maintain accurate learning data,   expense tracking,   and reporting metrics.   - Serve as primary contact for AskTraining communications and division inquiries.   - Maintain and optimize division SharePoint   and   shared drive   resources ,   as well as   digital content.   - Utilize tools such as   SmartSheet   and workflow automation platforms to improve organization and efficiency.   - Develop learning support materials including certificates, signage, fillable forms, and related resources.

Evaluation & Continuous Improvement   – 15%   - Collect and analyze training effectiveness data through surveys, assessments, participant feedback, and performance metrics.   - Prepare reports and dashboards to track participation, outcomes, and program effectiveness.   - Recommend and implement process improvements and enhancements to learning tools, systems, and experiences.

Vendor & Stakeholder Partnership   – 10%   - Coordinate purchasing and procurement activities related to   award recognition,   learning ,   development initiatives , and other activities.   - Partner with external consultants, facilitators, vendors, and educational institutions to support organizational learning needs.   - Proactively c ollaborate with   leaders, employees,   subject matter experts (SMEs) and   other   stakeholders to support learning solutions aligned with organizational needs.   - Provide high-level customer service and coordination for learning initiatives ranging from small team sessions to large enterprise-wide programs.

Hours: Typical hours are Monday-Friday: 8 AM - 5 PM

About You

Minimum Qualifications: - Bachelor’s degree in Human Resources , Organizational Development, Education, Business Administration, or a related field; or an equivalent combination of education and experience. - Experience in operations, procurement, event coordination, training, or a related field. - Experience in managing   Smartsheets , complex data, and reporting.

Preferred Qualifications: - Experience supporting learning technologies, e-learning platforms, or learning management systems.

Physical Demands: Employees in this role must occasionally lift and/or move up to 25 lbs.

About Everything Else

Starting Pay Range: $58,947.20 - $60,008.00/year, based on your experience

Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).

If you are selected to join our team, please click on this link to review the Required First Day Documents . You will need to present the following items on your first day:

1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents - If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)

2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)

Benefits: - Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! C hoose one of three great medical plans, including one with a $0 premium option, with completed preventative visits! - For more information about employee benefits, please click this link or visit SCGov.net for additional information. - Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.  - Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!) ​​

A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.

We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.

Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.

A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).

Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.