Intake Specialist/Recruiter

Job description

Job Opening: Intake & Recruiter

Location: Remote (Working US Hours - 9am-5pm EST) Type: Full-Time

Salary: Paid in South African Rands (ZAR)

Key Responsibilities - Manage the full client intake process, ensuring a smooth and positive experience - Act as the first point of contact for new client inquiries, providing timely and professional communication - Collect, review, and organize client documentation accurately - Coordinate service initiation, including scheduling and internal team communication - Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success - Support recruitment efforts, including sourcing, screening, and coordinating candidates - Schedule interviews and manage candidate communication throughout the hiring process - Assist with onboarding of new hires - Maintain and update candidate and client pipelines using systems such as Monday.com - Track and manage workflows for both intake and recruitment functions - Collaborate with internal teams to ensure staffing and client needs are met efficiently

Requirements - Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA) - Strong communication and interpersonal skills - Ability to manage both client-facing and recruitment responsibilities - Highly organized with strong attention to detail - Ability to multitask and work in a fast-paced environment - Experience with Monday.com or similar CRM/project management tools (preferred) - Customer-focused mindset with a commitment to service excellence - Strong problem-solving and administrative skills

Benefits - Comfortable working U.S. hours - Remote work from home

Fraud Disclaimer:   ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.