Community Liaison

Job description

To build a constituency of support for the hospital and facilitate the hospital’s ability to meet the public’s needs, hospital’s publics (physicians and their office staffs; community residents, schools, churches, and civic groups; area employers; legislators; other health-care and human-service providers; and media) in addition to seeking collaborative opportunities to improve the quality of life of residents within the hospital’s service area.

KEY RESPONSIBILITIES : - Executes marketing plans and programs implemented by the Director of Business Development to ensure the profit growth and expansion of the organizations’ products/services. - May support facilities as liaison with external entities that influence organization’s services, programs, and facilities. - Maintains relationships and secures competitive information on products and services in order to maintain and develop market share.  - Executes communication strategies, plans and materials consistent with the organization’s marketing image. - Consults with Director of Business Development in order to maintain a consistent public image. - Represents the organization at major public events. - Supports the organization’s strategic business development efforts. - Embraces the organization’s public relations effort. - Conducts market research, analysis, and reporting activities relevant to the organization’s mission, philosophy and goals. - Upholds the Organization’s ethics and customer service standards. - Participates in activities which enhance professional growth and development. - This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.

Requirements

Knowledge and Experience: - Bachelor’s Degree in Marketing, English, Journalism, or other related discipline preferred. - Three to five years’ experience in community development, public relations/corporate and crisis communications. - A proven record of developing and evaluating effective marketing campaigns. - Valid Nevada Driver’s License - Valid car insurance - Familiarity with continuum of care and clinical terminology  - All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years. - All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every year - Occasional nights and weekends are required.

Skills and Abilities: - Effective oral and written communications. - Knowledge of local, state and federal political processes. - Knowledge of patient rights and laws pertaining to mental health. - Knowledge of printing procedures, graphic arts, photography, and desktop publishing. - Proficiency with software and/or equipment. (Microsoft Office applications including Outlook, Word, Excel and PowerPoint) - Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines. - Strong interpersonal skills. Ability to work with people with a variety of background and educational levels. - Good judgment, problem solving and decision-making skills. - Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others. - Ability to work in a fast-paced, expanding organization. - Ability to drive during day and/or night hours. - Reliable vehicle to use during work hours.

Physical Requirements :

While performing the duties of this job, this position is frequently required to do the following:  - Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.  - Give and follow verbal and written instructions with attention to detail and accuracy.  - Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. - Minimum standard of visual acuity with or without correction. - Coordinate multiple tasks simultaneously.  - Reach forward, up, down, and to the side.  - Ability to stoop, bend and lift. - Ability of hand and finger dexterity (pick, pinch or type and grasp) - Drive, sit and/or stand for minimum periods of one hour or more at a time and come and go from the outside to inside areas repeatedly throughout the day. - Frequently exposed to temperature changes due to environmental conditions as the work requires transferring from inside to outside temperatures.  - Frequently exposed to high outside heat temperatures. - Lift up to twenty (30) pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.

Benefits

We proudly offer the following benefits available 1st of the month following just one month of employment: - Competitive rates - Tuition reimbursement - Comprehensive package of benefits to include: - Medical - Dental - Vision - Life, Pet, Identity Theft Insurance - 401k - Generous paid time off - Short Term and Long Term Disability