Care Coordinator and Scheduler

Job description

Care Coordinator & Scheduler

Location: Maryland Heights, MO

Turn Your People Skills Into Purpose

We’re looking for a Care Coordinator & Scheduler to join our Independence team — someone with a background in scheduling , call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

What You’ll Do - Match nurses with clients to ensure great care - Manage and update scheduling systems with accuracy and speed - Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported - Problem-solve and adapt quickly when changes arise (because they will!) - Support your team and jump in wherever help is needed

What Makes This Role Great - No two days are the same. You’ll stay busy, challenged, and engaged. - You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care. - You’ll be part of a supportive team that celebrates success together.

What We Offer - Pay Range $18-$20/hr - Signed Offer Letter —we stand by what we promise - Dental, vision, spousal, and family coverage - PTO that starts accruing on day one - 401(k) - Ongoing training and career growth opportunities - Recognition programs and a positive, team-centered culture

What We’re Looking For - Prior office, call center, or customer service experience - Strong computer skills (Microsoft Office, scheduling, or similar) - Excellent communication and multitasking abilities - Reliable, organized, and able to thrive under pressure - Professional, compassionate, and team-oriented attitude - Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.

Apply today and discover your new beginning with Phoenix Home Care & Hospice.