Paytm Labs
Program Manager- Manager- Vendor & Partnership Management
Industry Project & Program Management
Job description
Role: Program Manager – Vendor & Partnership Management
Experience: 4–6 years
Location: Mumbai/Noida
Education: Undergraduate
No of positions required: 1
Key Responsibilities
-Own the end-to-end vendor and partnership management lifecycle across the business.
-Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes.
-Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements.
-Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments.
-Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution.
-Manage vendor onboarding, documentation, governance, and compliance requirements.
-Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics.
-Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency.
-Act as the primary point of contact for vendors and internal stakeholders, ensuring seamless communication and execution across ongoing engagements.
-Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships.
Preferred Skills
-4–6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role.
-Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes.
-Excellent stakeholder management and cross-functional collaboration skills.
-Strong analytical and problem-solving abilities with high attention to detail.
-Proficiency in Microsoft Excel and PowerPoint; experience with procurement or ERP systems will be an added advantage.
-Excellent communication, ownership, and execution skills.