Mellon Group of Companies
Customer Support Agent
Industry Other industries
Job description
Η εταιρεία Mellon Technologies επιθυμεί να προσλάβει για λογαριασμό μεγάλου Χρηματοπιστωτικού Οργανισμού Στελέχη Τηλεφωνικής Εξυπηρέτησης Πελατών.
Περιγραφή καθηκόντων: - Εξυπηρέτηση πελατών μέσω τηλεφώνου, email ή διαδικτυακής συνομιλίας για Τραπεζικά προϊόντα. - Διαχείριση και καταχώρηση αιτημάτων πελατών. - Διαχείριση παράπονων πελατών και επίλυση προβλημάτων. - Παροχή τεχνικής υποστήριξης σε προϊόντα και υπηρεσίες ψηφιακής τεχνολογίας.
Requirements - Απολυτήριο Λυκείου. - Καλή γνώση της Αγγλικής Γλώσσας (προφορικά και γραπτά επιπέδου Β2). - Πολύ καλή χρήση Η/Υ. - Εργασιακή εμπειρία σε συναφές αντικείμενο επιθυμητή (όχι απαραίτητη). - Πελατοκεντρική αντίληψη και προσέγγιση. - Άνεση στην επικοινωνία και άριστη χρήση του προφορικού και γραπτού λόγου. - Δυνατότητα απασχόλησης σε βάρδιες .
Benefits - Σταθερές μηνιαίες απολαβές. - Ευχάριστο, σύγχρονο και φιλικό περιβάλλον εργασίας. - Εύκολη πρόσβαση με τα Μ.Μ.Μ
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