Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Job description

Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Location: Remote (Global) Engagement: Ongoing | weekly Workshops + Advisory Company: MaxAccelerate Technology Group / Kompetenza Innovation

Overview

We are building one of the most forward-thinking AI-powered Salesforce practices in the market.

Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models , powered by Agentforce, automation, and intelligent workflows.

To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders.

This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions.

The Role

You will act as a hands-on expert and trainer , delivering structured workshops and real-world guidance to enable our teams to: - Design and build Agentforce-powered AI agents - Translate business requirements into AI-driven use cases - Implement end-to-end intelligent workflows across Salesforce - Shift from traditional development to AI-first solution architecture

You will play a key role in upskilling our entire Salesforce capability .

Key Responsibilities - Deliver monthly hands-on workshops for Salesforce developers and architects - Train teams on Agentforce architecture, capabilities, and best practices - Support the design and build of real-world AI use cases , including: - AI SDR (Sales Development Representative) agents - Customer Service / Support agents - Onboarding and operations agents

- - Guide teams on prompt design, orchestration, and agent workflows - Provide advisory on scaling AI solutions across enterprise environments - Review and improve existing implementations and use cases - Help define internal frameworks, accelerators, and best practices

Required Experience - Proven experience working with Agentforce (Salesforce AI Agents) - Demonstrated experience building multiple AI agents end-to-end - Strong background as a Salesforce Consultant / Architect - Hands-on delivery of AI use cases such as: - Sales automation / SDR agents - Customer service automation - Workflow automation using AI

- - Deep understanding of: - Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) - AI-driven workflows and automation - Prompt engineering and agent orchestration

- - Ability to train, mentor, and communicate complex concepts clearly

What We’re Looking For - Someone who is genuinely AI-first in their thinking - A practitioner — not just theory, but real-world delivery experience - Strong communicator who can lead workshops and influence senior teams - Passion for building scalable, intelligent solutions - Ability to work in a fast-moving, high-growth environment

Why This Role - Work with a global AI and Salesforce innovation team - Be part of building next-generation AI products and services - Influence how AI is delivered across multiple industries and markets - Long-term opportunity with consistent engagement and impact - Direct involvement in cutting-edge Agentforce implementations

Engagement Model - Ongoing contract / advisory role/Perm - Monthly workshop delivery (core requirement) - Additional involvement in solution design and strategic initiatives