Dispensary Sales Associate (Budtender)

Job description

Dispensary Sales Associate (Budtender)

The Garden Dispensary |

Full-Time | Evenings,

Weekends, Holidays

Job Summary

The Dispensary Sales Associate (Budtender) is a licensed Dispensary Employee in the state of Ohio who provides professional, compassionate, and educational assistance to medical and adult-use customers. This role focuses on exceptional customer service while maintaining compliance with all Division of Cannabis Control (DCC) regulations.

Key Responsibilities

 Customer Service

 Welcome and assist customers upon arrival.

 Verify ID and patient registry status.

 Educate customers on strains, cannabinoids, and product types.

 Guide customers to select appropriate products.

 Maintain confidentiality and uphold HIPAA standards.

 Work efficiently in a fast-paced retail environment.

 Compliance & Documentation

 Maintain accurate sales and dispensing records.

 Follow all DCC regulations and OAC 3796 standards.

 Dispense cannabis using MMCP and POS software.

 Report suspicious activity immediately.

Operational Support

 Maintain cleanliness and organization.

 Assist with receiving, labeling, and stocking inventory.

 Perform opening/closing duties and compliance reports.

 Attend training sessions and maintain product knowledge.

 Demonstrate reliability, teamwork, and punctuality.

Qualifications

 Must be 21 years or older.

 Hold or obtain a Dispensary Employee License (DCC).

 High school diploma or GED required.

 Retail or hospitality experience preferred.

 Strong communication and interpersonal skills.

 Must pass BCI/FBI background checks.

 Basic math, computer, and cash handling skills.

Physical Requirements

 Ability to stand for long periods and lift up to 25 lbs.

 Manual dexterity to operate registers and label products.

 Flexible scheduling including evenings, weekends, and holidays.

 Must complete DCC-compliant onboarding before floor duties.

Why Join The Garden

At The Garden , we value our team as much as our guests. You’ll gain hands-on cannabis education, customer engagement experience, and opportunities for career growth in a supportive and compliant retail environment.

Requirements

Required Qualifications - Must be at least 21 years of age. - High school diploma or equivalent. - Previous security, law enforcement, military, or asset protection experience preferred. - Ability to pass background screening in accordance with Ohio cannabis regulations. - Valid driver’s license (if required for armored escort or site patrol duties). - Strong observation, communication, and conflict resolution skills.

Physical Requirements - Ability to stand for extended periods (8–10 hours). - Ability to lift up to 30 lbs. - Ability to respond quickly to emergencies. - Ability to work evenings, weekends, and holidays as scheduled.

Core Competencies - Professionalism under pressure - Situational awareness - Integrity & discretion - Clear chain-of-command communication - Regulatory compliance mindset - Customer service orientation

Benefits

King City Gardens offers competitive health insurance to employees along with employee discounts at its dispensaries.