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HUB International

Commercial Lines Account Manager- Small Business

Industry Sales & Business Development

Grand Rapids, Michigan, United StatesPosted 76d ago

Job description

Associate Account Manager   -   Commercial Lines

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry   expertise , but we still   maintain   the local flavor of our offices. Our structure enables our teams to   maintain   their own unique, regional culture.

HUB is   one of   the largest global insurance and employee benefits   brokers ,   providing   a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over   20 ,000 employees   in   over   6 00   offices throughout North America, HUB has   grown substantially, in   part due to our industry leading success in mergers and   acquisitions

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your   opportunities !

Benefits you may enjoy working at HUB International Midwest-East:

- Medical, Dental, and Vision (PPO, HMO, and HSA)   - Comprehensive Wellness Program   - 401(k) Retirement Plan   - Life and Disability Plans   - Vacation, Holiday, Sick, and Personal Time Off   - Pet Insurance   - Comprehensive Onboarding Program   - Continuing Education / Personal Development Programs   - Flexible Work Arrangements   - Employee Engagement Events   - Dress for Your Day Dress-Code   - Service Awards

Here’s Where You Come In...

The Commercial Associate Account Manager provides administrative and clerical support to the Commercial Channel   through   customer service, client record maintenance, and   assistance   with special projects, as assigned.

Role Responsibilities:

- Coordinate the servicing of assigned accounts with the Account Manager   - Enter data as required by insurance company automation   systems   - Provide support to the Account Manager on pre-renewal   processes   - Handle correspondence and the clerical processing of accounts including applications and computer input of each   account   - Conduct business in a manner that   demonstrates   an understanding of both the business and earnings implications of the   Company   - Prepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as   required   - Review and process change requests in the agency management   system   - Check policies and endorsements for completeness and accuracy. Prepare policies for policy check and delivery to   clients   - Maintain   an accurate   suspense system on all items that require a   response   - Responsible for scanning/electronic filing of communications and documents   - Input/ maintain   data on account management system and ancillary systems as   required     - Other responsibilities as assigned by Account Manager

Cultural Expectations :

- Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.   - Ownership – Responsible to each other, our clients, and our goals.   - Teamwork – Together we   attain   greater success.   - Sincerity – Giving and receiving direct and caring   communication

Qualifications:

- 2 years of insurance background or work in a professional office environment   - Intermediate skill level with Microsoft Office Products (Outlook, Word,   Excel,   etc.)   - Ability to organize large volumes of information and set   priorities   - Aptitude for details with consistency in follow-up   - Ability & desire to take ownership of role expectations with accountability to internal and external   clients   - Intermediate insurance knowledge with proven ability to apply same to your daily   work   - Strong verbal and written communication skills

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team  HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.