HOA Community Admin (Bilingual - Spanish)

Job description

Community Admin | Forth Group

About the Role

Forth Group is seeking a Community Admin to support our Community Managers and gain hands-on experience in condominium and HOA management across our Chicago portfolio.

Key Responsibilities

Community Operations Support - Assist Community Managers with day-to-day HOA and condo association operations - Schedule maintenance and service requests and coordinate follow-through with vendors - Solicit bids and support contract coordination for maintenance, landscaping, and building services - Meet vendors and residents onsite as needed - Support property inspections and project coordination across the portfolio

Administrative and Resident Support - Serve as a primary point of contact for homeowners, board members, vendors, and internal teams - Respond to emails, calls, and service requests in a timely manner - Draft and distribute resident and board communications - Assist with invoice processing, expense tracking, and approvals - Support board meeting preparation, including agendas, minutes, and follow-up items

Requirements

Skills and Abilities - Strong organizational and multitasking skills - Ability to work independently and manage deadlines - Professional written and verbal communication skills - Customer-service mindset with a positive attitude - Ability to handle sensitive information with discretion - Comfort using computers and office software (Outlook, Word, Excel; Google Workspace proficiency preferred; QuickBooks exposure is a plus but not required)

Experience and Education - 1 to 2 years of administrative or customer service experience (real estate or property management experience is a plus, but not required) - Bachelor's degree in Business, Real Estate, or a related field, or equivalent work experience

Special Requirements - Local travel throughout Chicago; must have a valid driver's license and reliable vehicle - Must be conversationally fluent in Spanish - Physical demands may include lifting up to 35 lbs, standing, sitting, walking, and occasional climbing - Must be able to work at a personal computer and talk on the phone for extended periods - Ability to work extended or flexible hours and occasionally weekends to meet deadlines - Ability to respond to emergencies during and after business hours in a timely manner

Benefits

Benefits - Industry-leading healthcare: Medical, Dental, Life, and HSA - 401(k) retirement savings plan - Work from home and flexible schedule options - Generous PTO package