Route Sales and Service Representative

Job description

UniFirst is HIRING  -  ROUTE COVERAGE SPECIALIST (Route Sales and Service Rep)

Location: FORT WORTH, TX

ONE DAY ONLY / In-Person Interviews - WEDNESDAY, AUGUST 12

APPLY NOW to Secure Interview (8 am - 4:30 pm)

$72,009.60 Salary - Paid Weekly - Mondays - Fridays - NO WEEKENDS - Full-Time - 45-50 Hours a week (No overnights) - Start Times = as early as 4 a.m. - 5:30 a.m. - Overnight runs available that run Monday - Thursday - Medical, Dental, Vision, 401(k)

A  UniFirst Route Coverage Specialist  covers delivery routes for unavailable  Route Service Representatives (RSRs) , delivering and picking up products, providing customer service, and resolving issues to maintain customer satisfaction and build relationships. The role requires proficiency across multiple routes, accurate record-keeping, vehicle maintenance, safe driving, and effective communication with customers and leadership. Key Responsibilities - Route Coverage:  Learn multiple routes to provide seamless service when an RSR is absent. - Product Delivery & Pickup:  Safely load, transport, and unload clean garments and other products to customers, while also collecting soiled items. - Customer Service:  Deliver high-quality service, resolve customer requests independently, and build strong customer relationships. - Operational Excellence:  Accurately manage invoices, conduct inventory audits, and ensure the safety and appearance of the assigned vehicle. - Safety:  Adhere to all traffic laws, safety standards, and company policies. - Problem-Solving:  Address customer needs and resolve service issues to ensure customer satisfaction and loyalty. - Communication:  Effectively communicate customer feedback and potential solutions to location leadership.

Requirements

Qualifications - Driver's License:  A valid driver's license and a clean driving record are required, with a minimum age of 21 years old. - DOT Compliance:  Must meet Department of Transportation (DOT) requirements, including a physical exam. - Education:  A high school diploma, GED, or military service is required. - Customer Service Skills:  Strong customer service abilities and the ability to work independently yet maintain a team-oriented mindset. - Physical Stamina:  Must be able to lift, carry, and push up to 50 pounds and stay on their feet for extended periods. - Tech-Savvy:  Comfortable using and learning new technologies for operational efficiency.

Benefits

Benefits: - Dental insurance - Life insurance - Paid time off - Vision insurance