Hatzi Filax Group
Operations & Projects Specialist- Digital Marketing Agency
Industry Other industries
Job description
Hatzi Filax Group, on behalf of its client, a growing digital agency with an increasing client portfolio, is looking for an Operations & Project Delivery Lead to help structure, coordinate and execute client delivery end-to-end.
The position reports to the founder and we are looking for someone who can own operations, keep projects moving, coordinate the team and also be hands-on inside the delivery when needed.
Indicative Responsibilities - Own and manage project timelines and client delivery, from kick-off through to launch. - Coordinate day-to-day team priorities, resource planning and delivery capacity. - Set up, improve and maintain internal processes, SOPs and workflows. - Manage project management tools, task tracking and delivery visibility across clients. - Coordinate cross-functional work across Shopify, paid media, content and creative teams. - Support Shopify setup, app configuration, QA checks and launch preparation. - Assist with Meta and Google Ads account setup, coordination and basic troubleshooting. - Oversee content and creative workflows to ensure smooth and timely delivery. - Follow up on client delivery actions, resolve blockers and keep projects moving. - Identify opportunities to streamline operations, improve processes and introduce automation where relevant.
Requirements
Requirements:
The ideal candidate would possess: - 2-4+ years of experience in a digital agency or similar fast-paced environment. - Real responsibility in project delivery, not just task coordination. - Working knowledge of Shopify. - Familiarity with Meta Ads and Google Ads account setup. - Strong experience with project management tools such as Monday.com, Notion or ClickUp. - Fluency in Greek and English. - Strong ownership mindset and hands-on mentality. - Someone who builds, improves and executes, not someone who only delegates.
Nice to have - Experience working with e-commerce brands. - Experience creating SOPs, delivery workflows or internal automations. - Comfortable working closely with founders or small teams.