Client Services Specialist - Four Stars Finance

Job description

We are seeking a Client Services Specialist to provide exemplary customer service for our clients and lenders. As a Client Services Specialist at Four Stars Finance (A D&M Leasing Company), you will play a vital role in ensuring exceptional customer experiences.

RESPONSIBILITIES:

Aptitude for discretion given sensitive and confidential information

Answer phones and respond to incoming email requests

File and process insurance claims

Provide accurate payoffs to dealers upon request by communicating with lenders

Process daily Welcome Letters for new lessees

Assist with insurance tracking

Scan and index all lease correspondence

Process returned mail and address changes

Audit funding documents for accuracy

Assist with personal property questions and documents

Assist with special projects

QUALIFICATIONS

1-2+ years of experience in a customer support role

High sense of urgency and ability to work at a fast pace

Leadership traits and/or supervisory experience

Excellent customer service and organizational skills

Self-motivated, goal-oriented and enthusiastic presence in a team environment

Ability to manage repetitive tasks day to day to stay ahead

Ability to use creative thinking and resolve one-off scenarios

Proficient computer skills (Microsoft Office Suite – Word, Excel)

Professional appearance with reliable work ethic

Being bilingual is a plus!

Benefits

Fast paced work environment

Medical and dental coverage available after orientation period

Paid vacation

401k

Business Address:

Four Stars Finance

16479 Dallas Pkwy, Suite 720

Addison, TX 75001

Hours:

M-F 9-6pm

Our anticipated range is currently $22-26/hr

FourStars Finance was established in 2010 and is an affiliate of D&M Auto Leasing. The company partners with banks, credit unions, and captive funding sources to provide financing options and serve the needs of leasing companies and franchised dealerships. The business model and infrastructure were built based on over 30 years of experience in the leasing market, creating a highly efficient and robust work environment. FourStars Finance currently manages over 1 Billion dollars in leases.

Privately-held D&M Holdings is the parent company of D&M Auto Leasing, Four Stars Finance, Dallas Lease Returns, and Apple Leasing.

All potential employees must have a valid driver’s license and pass pre-employment testing to include a background check and drug screen.

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