Account Executive

Job description

You will: - Own annual revenue retention and growth for your client portfolio. You will develop and execute account growth plans that identify upsell and expansion opportunities aligned with client and company goals. - Lead the contract renewal process end-to-end — negotiating terms, articulating value, and securing renewals and multi-year commitments that protect and grow ARR. - Build and deepen executive-level relationships within your accounts, identifying new stakeholders and expansion champions to broaden sponsorship for Foodsmart across the organization. - Partner closely with the Client Success team to stay informed on account health and satisfaction, using that visibility to time renewal and expansion conversations and to get ahead of risk. - Understand data well and be data-driven in shaping account growth strategy. You will interpret and present ROI and clinical metrics to clients as a lever for expansion and renewal decisions. - Collaborate with the Foodsmart marketing team to co-create and adapt campaigns that support growth conversations — new lines of business, expanded populations, or increased engagement — using your own marketing experience to tailor materials to each client’s growth opportunity. - Work with Product and Sales to structure, price, and close new services or expanded scope within existing accounts.

You are: - Motivated, collaborative, a quick learner, self-sufficient, and driven by excellence in execution - A skilled negotiator, comfortable leading renewal and expansion conversations, including pricing and contracting discussions - Knowledgeable of how health insurance companies serve members across LOBs (Medicare, Medicaid, Commercial) and have an understanding of health systems - Experienced in working directly with marketing agencies/internal teams, and cross-functional internal and external teams - Passionate about our company mission and impacting health outcomes at scale - An excellent communicator, a strategic thinker and able to align multiple stakeholders to drive decisions and action

You have: - 6+ years of experience in a healthcare consulting, healthcare services, or clinical services company in a client-facing growth, sales, or account management role focused on renewals, upselling, or expansion. - A demonstrated history of exceeding revenue retention and growth targets with clients - Experience growing a book of business and exceeding ARR through client sales, upselling, and contract renewals - Experience analyzing clinical outcomes, marketing data, and campaign performance to build a growth case - Background working with executive-level clients and gaining approvals on new strategies/tactics informed by regulatory filings and networking within the account - Understanding of complex contracting and provider agreements within health plans as well as health system contracting processes - Bachelor’s degree required; MBA or Master’s degree preferred - Experience working with health plans in California is preferred - Understanding of telehealth, wellness or nutrition space is a plus - Experience in a startup or small company environment is a plus