(1113445) Software Release Coordinator

Job description

Diversified Services Network, Inc. (DSN) is seeking a full-time Software Release Coordinator to join our fully onsite team in Irving, TX . We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Software Release Coordinator supports a large-scale software release program, coordinating the day-to-day execution of release activities across a portfolio of enterprise software products. Working under the direction of the Release Manager, this role provides input into the operational cadence of releases and acts as a coordination hub between internal teams and global counterparts, helping the organization deliver software faster without compromising quality or control.

Key Responsibilities

Release Planning & Calendar Support - Maintain and publish the release calendar, ensuring dates, milestones, and dependencies are current and visible to all stakeholders. - Track and follow up on cross-team inputs required for release planning, including scope confirmation, dependency declarations, and environment availability. - Prepare and distribute release schedule communications, including upcoming releases, freeze windows, and deployment windows.

Release Readiness & Checklist Management - Own and maintain release readiness checklists, ensuring all required artefacts (requirements traceability, test evidence, security sign-off, approvals, release notes, documentation) are in place before a release proceeds. - Track entry and exit criteria for each release gate and escalate gaps to the Release Manager. - Ensure all change records and release tickets are correctly raised, linked, and approved in Azure DevOps prior to deployment.

Release Execution Coordination - Coordinate deployment sequencing across products, components, and environments under the direction of the Release Manager. - Liaise with DevOps and platform teams during release windows to ensure smooth handoffs and environment promotions. - Monitor deployment progress and communicate real-time status updates to the Release Manager and stakeholders during release execution.

Release Documentation & Communications - Maintain release documentation repositories, ensuring historical release records are accurate and searchable. - Prepare release health dashboards and status reports for the Release Manager to present to engineering leadership. - Document lessons learned from each release cycle and feed them into retrospective discussions.

Process Compliance, Quality Support & Metrics - Support adherence to the SDLC and Scaled Agile methodology by tracking artefact completion and flagging non-compliance to the Release Manager. - Assist the Release Manager in maintaining and improving release guardrails, templates, and process documentation. - Collect and maintain data for key release metrics as defined by the Release Manager, such as release predictability, defect escape rate, rollback frequency, cycle time, and deployment frequency.

Team Structure & Reporting - Reports to a manager based in Australia and works closely with a Release Manager located in Brisbane, Australia. - Collaborates with a Senior Manager based in the U.S. - Part of a small, two-person coordination team that works alongside a large body of cross-functional stakeholders.

Requirements

Education & Experience - Bachelor's degree AND - 3-5 years of experience required in a release coordination, release management, or SDLC support role within a software development environment.

Top Skills - Strong business acumen, with an understanding of how software development and release management support business goals and strategy. - Familiarity with Power BI, or a willingness to learn, to support program-level reporting and health radiators. - Strong organizational and coordination skills, with the ability to track multiple concurrent release streams and produce clear release notes, status reports, and stakeholder communications. - Familiarity with DevOps practices and intent desired.

Soft Skills (Required) - Excellent verbal and written communication skills. - Ability to be flexible and adapt to the changing needs of a large-scale, complex program.

Benefits - 401(k) - Dental insurance - Vision Insurance - Disability insurance - Employee assistance program - Health insurance - Health savings account - Life insurance - Paid time off - Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary Expectations : $100,000-105,000 annually