HR Director and Business Partner

Job description

At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility.

You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected.

The role:

We’re looking for an experienced, hands-on HR Director and Business Partner to own and scale our HR operations as Coram continues to grow across the U.S., UK, and India.

This is a broad HR leadership role for someone who has experience across the full employee lifecycle. You’ll inherit many of our existing HR operations and programs, quickly learn what we have in place, and take ownership of refining and scaling them as the company grows.

You’ll oversee areas including payroll, compliance, employee relations, performance management, compensation adjustments, policies, benefits, and broader people operations. You’ll also manage a small, distributed HR team and partner closely with leadership across the organization.

Responsibilities: - Own and continuously improve day-to-day HR operations across Coram, building scalable processes without introducing unnecessary bureaucracy - Manage, develop, and build a small HR team of approximately 2–3 people, potentially distributed across multiple countries and time zones - Learn Coram’s existing HR infrastructure, systems, policies, and programs and identify opportunities to strengthen and scale them - Oversee payroll, benefits, employee administration, onboarding, offboarding, and other core HR operations - Own and refine performance management, including performance cycles, employee feedback, manager enablement, and performance improvement - Partner with leadership on compensation, promotions, leveling, organizational changes, and other employee matters - Advise managers on complex employee relations issues and lead internal investigations, ensuring fair, consistent, and well-documented resolutions - Own HR compliance across Coram, monitoring federal, state, and local employment requirements and ensuring policies and practices evolve as the company grows - Maintain and continuously update employee handbooks, HR policies, and SOPs across the states and countries where Coram operates - Oversee key HR compliance audits and reporting, including payroll, I-9s, benefits, workplace safety, EEO-1, OSHA, and ACA requirements - Partner closely with Finance, Recruiting, and company leadership on headcount planning and broader people initiatives - Evaluate and optimize our HR technology stack, leveraging automation, integrations, and AI-enabled tools to improve efficiency and scalability - Use HR data and employee feedback to identify trends, surface issues, and help leadership make informed people decisions - Remain hands-on and willing to jump into the details when needed

Skills and qualifications: - 8+ years of progressive HR experience with broad exposure across multiple HR functions - Experience working within a growing organization of approximately 200–500 employees, where you’ve had responsibility across multiple facets of HR - Experience managing and developing a team of approximately 2–3+ people - Strong experience across HR operations, employee relations, performance management, compensation, payroll, benefits, compliance, and employee lifecycle management - Experience owning or significantly contributing to performance management and compensation review processes - Experience supporting employees and managers across multiple locations and time zones - Proven experience managing employment compliance across multiple states, with specific familiarity in complex regulatory environments (e.g., California, New York, Illinois). - Experience using modern HR technology, including HRIS, payroll, benefits, performance management, and other people systems - Comfortable leveraging automation, integrations, AI, and emerging technologies to streamline HR workflows and reduce manual work - Strong judgment and the ability to independently navigate complex employee and organizational situations - Experience partnering directly with executives and senior leaders - Comfortable operating in a fast-paced startup environment with evolving priorities - Excellent communication, organization, and stakeholder-management skills - Resilient in challenging and fast-paced environments - Exceptional written and verbal communication skills in English, with the ability to influence at all levels - Ability to work in an onsite environment - Flexibility to occasionally work outside traditional hours to support employees and team members across the UK and India

Nice-to-haves: - Active HR certification with a compliance focus (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR, or SHRM Specialty Certificate in Employment Law) - Experience working within a high-growth technology or startup environment - Experience supporting an international employee population - Direct HR experience supporting teams in the UK and/or India - Experience managing a distributed or international HR team - Experience helping an organization scale through the 200–500+ employee stage - Experience implementing, migrating, or optimizing HR technology and systems - Experience building or significantly improving performance management, compensation, leveling, or promotion frameworks - Experience using AI and automation to modernize HR operations

OVERVIEW https://jobs.ashbyhq.com/coram-ai/97977fc8-b4d0-4537-8fa1-6887973bc828APPLICATION https://jobs.ashbyhq.com/coram-ai/97977fc8-b4d0-4537-8fa1-6887973bc828/application

At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility.

You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected.

The Role:

As the Product Manager, you will work directly with our CEO on Coram's product roadmap and AI strategy. You'll be responsible for owning our flagship product end-to-end, scaling it into the best AI-driven video system on the market. The Product Manager will also partner with Engineering, Product Design, Sales, and end customers to deliver high quality features and evolve a product that already has a strong market fit. This role will replace the CEO as the de-facto Product Manager, which means expectations are high and learning opportunities are even higher. You’ll have a front-row seat to building a category-defining AI company.

Responsibilities: - Define and execute the roadmap for the video security product line - Collaborate with engineering and design to ship high-quality features quickly - Continuously test, identify bugs, and proactively suggest improvements - Partner with Sales and customers to identify product gaps and prioritize them - Become an expert in the competitive landscape, analyzing deal outcomes and improving the product to win consistently - Ensure the product continues to differentiate as the most advanced Physical AI system on the market

Skills and qualifications: - BS in Computer Science or Engineering, MS or Ph.D. is a plus - 2+ years of Product Management experience, early-stage startup experience is a plus - Strong bias for action with proven ability to deliver on aggressive timelines - Passion for building at the speed of a fast-growing startup - Resilient in challenging and fast-paced environments - Exceptional written and verbal communication skills in English, with the ability to influence at all levels - Ability to work in an onsite environment

What we offer: - 100% Employer-paid medical, dental, vision, and base life insurance - Flexible paid time off and 10 paid holidays - 401(k) with both Traditional and Roth options - Equity in a rapidly growing company - Referral bonuses - Daily team breakfasts, dinners, and regular team off-sites - Free onsite EV charging - The latest Apple products and unlimited tech stack

We're on a mission to transform a $50B+ legacy industry by bringing the power of cutting-edge multimodal LLMs and computer vision to real-world security and operations. From firearm detection to intelligent access control, our AI-native platform turns every camera and sensor into a smart system that enhances safety, efficiency, and awareness.

Founded by Ashesh Jain (ex-Lyft Level 5, PhD Cornell) and Peter Ondruska (ex-Lyft, PhD Oxford), Coram AI is backed by Ansa Capital, Battery Ventures, Mosaic, 8VC and Up Partners, have raised over $65M, and were named to the CB Insights AI 100 as one of the most promising AI companies in the world. If you're excited to work on mission-critical AI that makes an impact in the real world, we’d love to meet you.