Affiliate Specialist

Job description

About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.

About the Job: Comfrt is looking for an Affiliate Specialist to own our Affiliate Network (CJ) end-to-end. You'll be the day-to-day operator and strategic driver of our affiliate channel — managing agency relationships, building a high-quality publisher portfolio, securing premium placements, and scaling program performance. This is a hands-on role for someone who thrives in the details while keeping an eye on growth.

Responsibilities: Program Management - Own the Commission Junction platform: campaign setup, tracking, creative assets, commission structures, and reporting. - Serve as the primary point of contact for our affiliate agency partner(s), running weekly syncs, setting priorities, and holding them accountable to performance targets. - Monitor program health across key metrics — EPC, conversion rate, ROAS, incrementality — and surface insights and recommendations to leadership.

Publisher Development - Vet, recruit, and onboard new publishers aligned with Comfrt's brand and customer profile (content, loyalty, CLOs, and sub-affiliate channels). - Audit the existing publisher mix regularly; deactivate underperformers and prioritize partners driving quality traffic. - Build and maintain strong publisher relationships to secure editorial features, dedicated sends, and high-visibility placements.

Placements & Activations - Negotiate and execute paid placements, newsletter features, and promotional integrations with top-tier publishers. - Collaborate with brand and creative teams to develop co-branded assets, content articles, and offers that resonate with affiliate audiences. - Manage a promotional calendar, coordinating affiliate-exclusive deals and seasonal pushes across the publisher base.

Growth & Optimization - Identify gaps and opportunities within affiliate networks — new publisher categories, commission incentives, seasonality plays — and build a roadmap to capture them. - Test commission structures, landing pages, and creative to continuously improve conversion and program efficiency. - Contribute to budget planning and forecasting for the affiliate channel.

Qualifications: - 2–4 years of experience in affiliate marketing, with hands-on ownership of affiliate agencies like CJ - Solid understanding of affiliate economics: EPC, commission tiers, attribution windows, incrementality. - Experience managing or coordinating with affiliate agencies and/or external partners. - Proven ability to recruit, vet, and grow a publisher base — not just maintain one. - Strong analytical skills; comfortable pulling and interpreting data in affiliate networks, BI tools, etc. - Excellent written and verbal communication — you can write a compelling publisher pitch and present results to leadership, as well as negotiate rates with publishers - Organized and self-directed; you can manage multiple publisher relationships and timelines without dropping balls - Ability to report on performance and share out insights crossfunctionally - Experience with Asana, issuing tickets for creatives requested by publishers - Responsive to emails and Slack messages - Familiar with Google Sheets - Insight into creatives (ad copy, statics) and what drives performance within brand guidelines

Nice to Have: - Experience with additional affiliate networks (Impact, ShareASale, Rakuten). - Understanding of MTA measurement solutions (Northbeam) - Experience with UTM set up and tracking - Background in DTC or e-commerce, particularly in fashion apparel or home

What Success Looks Like in One Year: - Publisher portfolio audited, cleaned up, and expanded with quality partners across priority categories. - Agency relationship structured with clear KPIs and regular reporting cadence. - Placement strategy in place with recurring features secured at top publishers. - Program revenue and ROAS trending up quarter-over-quarter.

Why Join Comfrt? - Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness. - Work in a supportive, creative environment where your ideas and growth are valued. - Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!  - Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.

Comfort is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.