Senior Product Manager (AI)

Job description

Senior Product Manager (AI)

Hybrid role (3 days/week in office) in Portland, OR

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia’s dedicated team of Product Managers are living our mission to make health care easier and lives better. As a Product Manager for AI Solutions, you'll implement and execute on cutting-edge artificial intelligence (AI) products across Cambia. This role sits at the intersection of business needs and AI technology, where you'll help translate business challenges into innovative AI solutions that deliver measurable impact– all in service of making our members’ health journeys easier.

Do you have a passion for serving others and learning new things? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

The Product Manager Senior would have a BA/BS in Business Administration or relevant field with 10+ years' experience in a product management position in healthcare, or equivalent combination of education and experience. For technology specific roles experience in consumer-facing software & services or a start-up environment preferred. Must have experience that aligns directly to the products being managed. MBA preferred.

Skills and Attributes: - Proven product management experience, with demonstrated success in complex product environments (healthcare experience preferred) - Understanding of AI/ML (including Generative AI) concepts, capabilities, and limitations—you know what's possible and what's hype - Experience with the unique considerations of AI/ML product development lifecycles - Experience working directly with technology teams in a product owner or similar capacity - Strong analytical skills with the ability to translate business problems into data and AI solution opportunities - Effective communication skills, particularly in explaining AI concepts to non-technical stakeholders - Experience creating and maintaining product documentation, requirements, and acceptance criteria - Proven ability to manage product backlogs and prioritize features based on business value - Familiarity with AI ethics, responsible AI principles, and governance frameworks - Experience tracking and reporting AI/ML metrics aligned to evaluation frameworks - Experience with Agile/Scrum methodologies and facilitating sprint ceremonies - Execution excellence—you can deliver on the details while understanding the bigger picture - Excellent interpersonal with demonstrated ability to facilitate team discussions and build effective working relationships with individuals and groups at all levels - Demonstrated project management skills including effective planning, organizing, and administration of multi-functional work responsibilities. - Demonstrated ability to communicate effectively both orally and in writing, including formal presentations and the facilitation of group planning sessions.

What You Will Do At Cambia: - Product Strategy & Roadmap Management: Define and manage product roadmaps, prioritization processes, and sprint planning across multiple products while contributing to long-term vision and driving organizational strategy changes - Requirements Development & Documentation: Synthesize business requirements from diverse sources (customers, brokers, sales teams, healthcare experts) into functional specifications, user stories, wireframes, and agile project plans - Cross-Functional Leadership & Collaboration: Direct product management activities and coordinate with marketing, UX, engineering, and category management teams to develop company-wide go-to-market plans and execute product launches - Market Research & Competitive Analysis: Conduct primary and secondary research to understand target markets, user needs, competitor positioning, and industry developments; infuse differentiating insights into product strategy - Product Lifecycle Management: Oversee products from planning through tactical execution, including market positioning, benefit design, pricing parameters, risk profiles, and regulatory responses - Data-Driven Decision Making: Develop core metrics for engagement, performance, customer behavior, and conversion; use analytics to shape product design, track effectiveness, and take immediate action on non-performing products - Stakeholder Management & Communication: Serve as primary product relationship manager across departments, represent the team at conferences and events, and influence strategy alignment across divisions - Customer Experience Optimization: Develop and deploy strategies to improve customer acquisition, engagement, and retention while guiding UX design and solution development - Risk & Issue Management: Identify, assess, track, and mitigate issues and risks; anticipate bottlenecks, manage escalations, and balance business needs against technical constraints - Team Leadership & Mentorship: Lead product discovery efforts, continuously improve team processes, mentor others in domain expertise and strategy, and operate autonomously while managing resource requirements and organizational strategies

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history. - Oregon, Washington, Utah, and Idaho : The expected hiring range is $140K - $175K, the full salary range is $140K - $228K, and the bonus target is 20%.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:   - Work alongside diverse teams building cutting-edge solutions to transform health care.   - Earn a competitive salary and enjoy generous benefits while doing work that changes lives.   - Grow your career with a company committed to helping you succeed.  - Give back to your community by participating in Cambia-supported outreach programs.   - Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:  - Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.  - Annual employer contribution to a health savings account.   - Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.  - Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).  - Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).  - Award-winning wellness programs that reward you for participation.  - Employee Assistance Fund for those in need.  - Commute and parking benefits.

Learn more about our benefits .

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.com . Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy .