Product Owner

Job description

THE ROLE:

We are looking for a Product Owner who will take full ownership of a defined product surface within our platform — whether that is shared infrastructure, a new product being built from scratch, a specialized law enforcement workflow, or a data-driven analytics experience. You will work as a trio alongside a lead engineer and a junior engineer, using our AI-augmented software development lifecycle to deliver at a pace that traditionally required much larger teams. This is not a traditional product manager role: you own scope, priority, and delivery accountability in one seat, and you produce complete, engineering-ready specifications that your engineering pair can build from directly.

RESPONSIBILITIES: - Own your product surface end to end — deciding what gets built, when it ships, and how it serves your users or consuming teams, with full accountability for scope, priority, and quality - Produce engineering-ready specifications for all features — complete user flows, visual designs, data requirements, edge cases, and acceptance criteria — using AI tools as a core part of your workflow; engineering builds from your specifications directly, without ambiguity about what the experience should be - Make priority decisions and defend them — customer success, sales, and leadership will bring you requests; you decide which enter the roadmap and which don’t, with clear reasoning and transparent communication - Maintain deep fluency with your customers — whether they are law enforcement practitioners, agency administrators, internal platform consumers, or data science teams — through direct engagement, user research, and ongoing relationship-building - Conduct or commission user research as needed — interviews, usability testing, workflow observation, product analytics review — and engage internal subject matter experts to ground product decisions in direct evidence rather than assumptions - Partner directly with your engineering pair as a trio; bring clarity on what to build and why while they bring clarity on how to build it and what is feasible - Own post-launch adoption and feedback — evangelize new capabilities, train internal teams, track feature adoption, gather user feedback, maintain documentation, and iterate based on real-world usage rather than handing off after launch - Support enterprise sales conversations with substantive product and domain knowledge when needed — not just feature lists, but the depth that builds customer confidence - Leverage AI tools and technologies across all aspects of your work — research, specification, design, analysis, prototyping, and documentation

REQUIREMENTS: - 5+ years of professional experience in product management, technical product management, engineering, design, or another role where you owned both the what and the how of a product or technical surface - Demonstrated ability to produce engineering-ready specifications — not just PRDs or user stories, but complete specifications including visual designs, user flows, data requirements, and acceptance criteria that engineering can build from directly - Fluency with AI-assisted workflows; you already use AI tools daily in your professional work and can demonstrate how they accelerate your output and raise the quality of your work - Strong written and verbal communication; you write clearly enough that engineers can build from your documents and customers or stakeholders can understand your roadmap - Experience working directly with engineering teams in an agile or continuous-delivery environment as a genuine partner, not just a requirements source - Strong analytical and quantitative skills — you think in terms of evidence, tradeoffs, and measurable outcomes; you use data to frame problems, evaluate options, and build the case for decisions - Ability to synthesize information from multiple sources — customer feedback, user research, internal expertise, data, competitive context — into clear product direction and actionable plans - Comfort with ambiguity and incomplete information; you make decisions with the data available rather than waiting for certainty - Bachelor’s degree or equivalent professional experience working in a software development environment - Intellectually curious self-starter who proactively identifies problems and opportunities without waiting to be asked

PREFERRED QUALIFICATIONS: - Experience with formal user research methods — interviews, usability testing, workflow observation, product analytics - Experience in law enforcement, public safety, or govtech domains - Experience with products that serve regulated industries or specialized professional audiences where domain credibility matters - Strong visual and interaction design skills — the ability to design clear, effective information displays and workflows, not just describe them - Technical fluency sufficient to participate in architecture conversations — you understand tradeoffs in data models, API design, and system integration - Experience taking a product from zero to one, not just iterating on an established product - Experience with cloud platforms (AWS preferred), modern web development stacks, and CI/CD practices - Experience working in an early- to growth-stage startup environment

WHAT WE OFFER: - A competitive salary and benefits package. - Unlimited Paid Time Off. - Ability to work in a fully remote environment (must be based in the U.S. and willing to work in Central Time Zone). - Summer Half-Day Fridays. - Freed Up Fridays during Spring, Fall, and Winter months to promote productivity and dedicated heads-down work time. - Medical, dental, and vision plan offerings along with 401(k). - Employer-paid Short-Term Disability, Long-Term Disability, and Life Insurance. - Other Voluntary Benefits include additional Life Insurance, Spouse Life Insurance, and Accident Insurance. - The satisfaction that comes with being part of a solution that has real impact in the world. - A diverse workforce and inclusive environment that embraces unique contributions and experiences. - An empowered culture that encourages creativity and professional growth.

ESTIMATED ANNUAL SALARY RANGE: - 100k-160k; based on role, experience, and location

ADDITIONAL INFORMATION: - Benchmark Analytics is an Equal Opportunity Employer. We value diversity of all kinds in our effort to create a stellar workforce of committed and passionate team members. - Unfortunately, we are not able to sponsor employment visas at this time, so we can only accept applications from candidates who are authorized to work in the U.S.