Solution Engineer

Job description

About the role:

As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities.

You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs. This role combines strong technical expertise with customer-facing engagement and commercial awareness.

This is an excellent opportunity for someone looking to develop their career in pre-sales within a fast-paced and innovative technology environment.

Key responsibilities: - Support customers through evaluation, proof-of-concept and decision-making stages - Build and configure demo and proof-of-concept environments - Contribute to RFI/RFP responses, articulating business value and technical capability - Partner with Sales to understand customer objectives and position solutions effectively - Build strong relationships with key business and technical stakeholders - Support partner and marketing activities including events, webinars and workshops   - Provide feedback to product and technical teams on market trends and customer requirements - Take ownership of the technical aspects of deals through to close - Act as a technical evangelist for the business, representing the company at industry events, webinars, customer workshops, partner sessions, and community forums. - Develop and promote a professional presence within the Microsoft ecosystem and wider technology community through thought leadership, content creation, speaking engagements, and networking activities. - Support brand awareness and pipeline generation by sharing market insights, customer success stories, and technical expertise across internal and external channels. - Deliver compelling presentations to both technical and executive audiences, translating complex concepts into clear business value. - Contribute to the growth of the company's market presence by building credibility, influence, and trusted relationships within target customer and partner communities.

What you will bring:   - Degree in Computer Science, Engineering or a related discipline, or equivalent experience   - Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders   - Fluent in English (additional European languages are advantageous but not required)   - Ability to translate technical concepts into clear business value   - Commercial mindset with an interest in sales and customer outcomes   - Strong problem-solving and analytical skills   - Ability to work both independently and collaboratively in a team environment   - Adaptability and willingness to learn in a fast-changing environment

Technical skills:   - Experience with Microsoft 365 technologies (including SharePoint Online)   - Knowledge of Microsoft Azure and identity technologies (e.g. Entra ID)   - Understanding of identity, access and permissions management   - Familiarity with networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP)   - Knowledge of data protection, backup, migration, and governance concepts   - Understanding of SharePoint architecture and cloud/hybrid environments   - Broader awareness of cloud platforms (Azure, AWS, Google Cloud) is beneficial

Working at AvePoint:

We are committed to building a diverse and inclusive workplace where everyone feels supported and valued. We believe that different perspectives strengthen our teams and enable us to deliver better outcomes for our customers.

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