Swedish Customer Service Agent (Chat/email) - Remote in Greece

Job description

Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking for Swedish-Speaking Customer Service Agents to provide excellent customer care via chat and email , working remotely from anywhere within Greece!

In this opportunity, you will have the chance to assist customers with inquiries, resolve issues efficiently, and ensure a positive overall experience. You'll be part of a dynamic, international team that values communication, empathy, and problem-solving.

Responsibilities - Manage incoming chat and emails. - Identify and assess customers’ needs to achieve satisfaction. - Build relations of trust through open and interactive communication. - Follow communication procedures, guidelines, and policies.

Requirements - Fluency in Swedish (C1 - C2) - Very good command of English (B2 – C1) - Good MS Office skills. - Customer orientation and ability to adapt/respond to different types of characters.

Benefits - Competitive Salary - Monthly Bonuses - Meal Vouchers - Health care benefits and numerous other discounts - Continuous Training and access to Educational Platforms - Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation