Remote Vacation Service Advisor

Job description

Position Overview

We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience.

This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities - Assist with vacation planning support and reservation requests - Coordinate accommodations, scheduling, and related services - Maintain accurate client records and documentation in internal systems - Communicate professionally with clients via email, phone, and online platforms - Review confirmations and service details for accuracy and completeness - Provide general customer service and administrative support - Follow established processes and workflows - Collaborate with internal teams to support client needs

Qualifications - Strong written and verbal communication skills - Excellent attention to detail and organizational abilities - Comfortable using online systems and digital tools - Ability to manage multiple tasks in a remote environment - Customer service, scheduling, or administrative experience preferred - Reliable internet access and ability to work remotely

Work Environment - Fully remote position - Structured and supportive team environment - Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.