Advanced ENT & Allergy
Surgery Scheduler
Industry Other industries
Job description
Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians.
At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essentail to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits. This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must!
Summary of Responsibilities - Verify insurance benefits - Obtain insurance authorizations - Schedule procedures, as well as pre and post-op appointments - Collect surgery deposits, depending on insurance benefits - Coordinate with various facilities where procedures are performed - Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly - Prepare pre-op facesheets for - Answer and promptly return patient phone calls - Other duties as assigned
Requirements - Positive, friendly personality - Physician office experience - ENT experience preferred but not required - Greenway Health PrimeSuite software experience a plus - Excellent customer service skills - Strong organizational skills a must - Ability to prioritize tasks
Benefits - Basic health insurance premium paid in full after 2 full months of employment - Dental and vision insurance options - Paid holidays - PTO (accrual basis) - 401k, LTD, and life insurance options
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