Customer Service Representative - Bilingual (French)

Job description

Customer Service Representative - Bilingual (English / French)

Pay from $35 to $40 per hour with significant growth and earning potential!

Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.

Why Customer Service at Uline?

- Learn: In-depth training helps you sharpen communication and problem-solving skills.

- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

- Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

- Process customer orders, make product recommendations and handle account inquiries using world-class technology.

- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

- Build business relationships with customers over phone, email and chat.

- Understand customer needs and recommend Uline's best solutions.

- Help customers navigate Uline's website and online ordering.

Minimum Requirements

- High school diploma or equivalent. Bachelor's degree preferred.

- Excellent problem-solving, listening and communication skills.

- Prior customer service experience is a plus , but if you are eager to learn, we will train you!

- Bilingual (English / French) - fluent in both verbal and written forms.

Benefits

- Company-paid extended health coverage and RRSP with 6% employer match that starts day one !

- Multiple bonus programs.

- Paid holidays and generous paid time off.

- Tuition Assistance Program that covers professional continuing education.

Employee Perks

- On-site café, outdoor patio and first-class fitness center.

- Monthly employee-appreciation events.

- Opportunities for community involvement.

- Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a  drug-free workplace . All positions are on-site.

Uline is an Equal Opportunity Employer

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Our employees make the difference and we are committed to offering exceptional benefits and perks!   Explore Uline.jobs to learn more!