Specialty Sales Team Leader

Job description

The starting pay range for this position per hour is $25.25 - $27.25. The full pay range for this position per hour is $25.25 - $42.95 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.   Learn more about Target here.

ALL ABOUT SPECIALTY SALES

A   team   of specialized consultants who   understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience   and compelling visual merchandising presentations that inspire guests and build the basket.

Teams in   Apparel and Accessories ( A&A ) ,   Home,   Baby ,   Beauty   and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting,   staging   and   maintaining   the sales floor and the backroom.

At Target ,   we believe in our   leaders   having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Team Leader can provide you with the skills and experience of:

- G uest   service fundamentals and experience   building a guest - first culture on your team

- Retail business fundamentals ,   including   department sales trends, inventory management, guest shopping patterns,   pricing   and promotions strategies

- P lanning department(s) daily/weekly workload to support business priorities and deliver sales goals

- L ead ing   multiple businesses   while   balancing team member   expertise   and effectively leading teams in each department

- Leading a team of hourly team members; including skills in interviewing, developing, coaching,   evaluating   and   retaining   talent

As a Specialty Sales Team Leader, no two days   are ever the same, but a typical day will   most likely include   the following responsibilities:

- Consistently deliver   guest experience commitments to create an Easy, Inspiring and Friendly guest experience .

- Ensures every team member understands, is trained, and consistently   delivers on   Target’s guest experience commitments   and consistent operations.

- Actively   observes   and provides feedback, holding team members accountable while recognizing great guest experience moments.

- Reviews area guest, financial, and team outcome metrics to   identify   opportunities ,   takes action to improve , and   aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

- Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach   team member   expectations to deliver   on   our GUEST   service   model   culture.

- Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating   equitable   experiences .

- P lan daily/weekly workload   at the direction of your   direct leader   and execute   the same   to deliver on department and store sales goals and guest engagement ,   i ncluding planning merchandising   sets ,   make   changes and updates to   merchandise   sets   (planograms) , sales plans,   events   and promotions .

- Lead and   demonstrate   a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development,   coaching   and team interactions .

- With   direct   leader   guidance,   d evelop, coach, and lead   a team of   consultants   who   are knowledgeable and passionate .

- Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your   direct leader.

- Encourage   team   to use tools available in their department ( i.e.   the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase .

- With   direct leader   guidance,   p artner   with third party vendors to ensure brand standards and merchandising are being met and areas are full and   maintained .

- Support   team's   execution of   changes and updates to merchandise sets , and   visual presentations   for defined categories .

- C reat e   inspiring visual moments by ensuring   product is   organized, signed   correctly   and merchandised to support seasonal trends .

- Support your   direct leader   in leading   assigned   department   area   backroom process es , organization,   layout   and replenishment of the   salesfloor   to ensure product is available for guests.

- Participate in team hiring and onboarding processes .

- Lead   your team   in   prioritizing the guest experience by ensuring the   fitting rooms are welcoming,   clean   and safe if applicable to your assigned areas of responsibility .

- Support your   direct leader   in e stablish ing   clear goals and expectations and   hold   team memb ers accountable to expectations .

- Demonstrate   a culture of ethical conduct,   safety   and compliance ;   l ead and hold the team acco untable to work in the same way .

- Lead and   demonstrate   a   safety culture   through modeling and recognizing safe behaviors,   identifying   and correcting hazards, holding team accountable to   following safety expectations,   assisting   with incident response, and reporting/investigating injuries   timely   and accurately.

- Model the execution of physical security processes   in order to   enhance the instore security culture.

- Support merchandise protection strategies across the total store ,   including ordering, storage and application as directed by best practices .

- If applicable, as a key   c arrier , follow all safe an d secure training and processes .

- Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

- Address all store emergency and compliance needs .

- Support guest serv ices such as back-up cashier, order pick up (OPU) and Drive-up (DU) and   maintain   a compliance culture while executing those duties, such as compliance with federal, state, and local   adult beverage   laws.

- All other   duties   based   on business needs .

WHAT WE ARE LOOKING FOR

This m ay   be the right job for you if:

- You enjoy interacting and helping others - including guests that   shop   our store and fellow team members you work with .

- You thrive in a fast-moving, highly   active   and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

- You are open to   working   a   variable   work schedule with varying hours,   days   or shifts (including nights, weekends, holidays , closing   shifts and   other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales   Team Leader .   But ,   there are a few skills you should have from the get-go:

- High school diploma or equivalent

- Must be at least 18 years of age or older

- Previous   retail experience preferred, but not   required

- Lead and hold others accountable

- Ability to communicate on multiple frequency devices and   operate   handheld scanners, and other   technology   equipment as directed

- Work independently and as part of a team

- Manage workload and prioritize tasks independently

- Welcoming and helpful attitude   toward all guests and other team members

- Effective communication skills

- Capability to remain focused and composed in a fast-paced environment and   accomplish   multiple tasks within established   timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics   that   we expect:

- Access all areas of the building to respond to guest or team member issues

- Interpret instructions,   reports   and information

- Accurately handle cash register operations   as needed

- Climb up and down ladders   as needed

- Scan,   handle   and move merchandise efficiently and safely, including   frequently   lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 4 4   pounds  w ithout   additional   assistance from others

- Flexible work schedule (e.g., nights,   weekends   and holidays) and re liable and prompt   attendance necessary

- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.   as needed

- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

Benefits Eligibility Pl