Senior AI Product Builder

ShipBob
Chicago, Illinois, United StatesPosted 12d ago

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Job description

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">As a member of the&nbsp;ShipBob&nbsp;Team, you will...</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}">&nbsp;</span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Grow with an Ownership Mindset</span></strong><span data-contrast="none">:&nbsp;We champion continuous learning and innovation.&nbsp;You'll&nbsp;take on real problems,&nbsp;create tangible&nbsp;solutions, and&nbsp;drive results that move the needle&nbsp;for&nbsp;ShipBob,&nbsp;our merchants, and for your own professional growth.&nbsp;If&nbsp;you're&nbsp;ready to do the most meaningful work of your career, this is the place.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559740&quot;:276}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Collaborate with Peers and Leaders Alike:&nbsp;</span></strong><span data-contrast="none">At&nbsp;ShipBob,&nbsp;leaders are&nbsp;accessible;&nbsp;feedback flows in both directions, and&nbsp;everyone, regardless of their seniority or role, steps up to help when needed.&nbsp;We hold each other to&nbsp;high standards&nbsp;because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">Experience a High-Performance Culture and Clear Purpose:&nbsp;</span></strong><span data-contrast="none">We are results-driven and&nbsp;clear about what that means: our&nbsp;goals are specific, accountability is shared, and every team member can see how their work connects to&nbsp;our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}">&nbsp;</span></span></li> </ul></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI</span><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Role Description:</span></strong><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">AI Builders is&nbsp;ShipBob’s&nbsp;new job family — the deliberate next step for Product Management in the AI-native era. The thesis is simple: when AI tools can generate working code from precise specs, the slowest step is no longer the spec — it is the&nbsp;PM→Engineer&nbsp;handoff. AI Builders close that gap by owning discovery, specs, prototypes, and production PRs themselves, accelerated by an AI-native pod.</span><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">As a Senior AI Product Builder at&nbsp;ShipBob, you own the full build loop for your product domain: discovery, story/specs, AI-augmented prototypes, and production-ready PRs. This is not the traditional PM role — you are a builder. You use the AI development toolchain (e.g., Claude Code, Driver.ai) to understand&nbsp;ShipBob’s&nbsp;codebase architecture, generate working code against the actual repo, and ship with minimum engineering rework. The&nbsp;minimum&nbsp;technical floor for this role is real: you must read&nbsp;ShipBob’s&nbsp;data model, evaluate AI-generated scaffolding for correctness, and write story/specs precise enough that AI tools can act on them without follow-up questions.</span><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Your domain is Order Management — the decision systems that&nbsp;determine&nbsp;where every order ships from, when it commits to a delivery date, and how routing intelligence translates merchant promises into operational reality. ODM sits at the intersection of Promise, Placement, the routing engine, and the broader Merchant Tech surface. It is one of the highest-leverage product surfaces in the company.</span><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">This role is for someone energized by speed, uncomfortable with waste, and who measures success by outcomes shipped — not documents approved. You&nbsp;operate&nbsp;in an AI-native pod alongside&nbsp;talented engineers who are ready to support you and push back on solution when needed. This role reports to a Director, AI Product Builder.</span><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">What&nbsp;you'll&nbsp;do:</span></strong><span data-ccp-props="{}">&nbsp;</span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Own the full product loop end-to-end: AI-augmented discovery → story/spec → prototype → production PR → outcome measurement. You are accountable for the outcome, not just the handoff.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Own&nbsp;ShipBob's&nbsp;MCP server and merchant-facing chat capabilities end-to-end. Define the agent surface, ship the integrations, measure adoption.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Run customer discovery yourself; use AI tools to synthesize research across tickets, interviews, behavioral data, and competitive signals.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Demonstrate deep&nbsp;functional&nbsp;and technical knowledge of owned products end-to-end. Demo to merchants and partners yourself; understand competitive landscape and key differentiators.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Use AI tools to analyze product metrics,&nbsp;identify&nbsp;usage patterns, and surface anomalies. Define success metrics and kill thresholds at spec time — without coaching.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Maintain&nbsp;a prioritized roadmap ranked by impact × speed. Use AI tools to synthesize competitive intelligence, market trends, and customer insight into strategic inputs.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Evaluate whether a proposed solution fits&nbsp;ShipBob’s&nbsp;architecture without Engineering translation. Understand service boundaries, data structures, and how merchant and partner API usage shapes data contracts.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Route changes through prototype-then-PR. Write clear story/specs and review AI-generated code before raising.&nbsp;PR&nbsp;promotion rate improves consistently.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Set experiment hypotheses with explicit kill thresholds. Make day-7 rollout/kill decisions on AI-surfaced data.</span><span data-ccp-props="{}">&nbsp;</span></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10p

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