Sr Manager Customer Accounts- WM, Club, Dollar, Vet Distribution
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Sign up to apply<div class="content-intro"><p class="ignore-global-css" style="margin: 0in;"><span style="font-size: 12pt; font-family: Arial, sans-serif; color: black;">At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!</span></p></div><p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Reports to</span></strong><span data-contrast="auto">: Sales Director</span> <span data-ccp-props="{}"> </span></span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-ccp-props="{}">Position Summary</span></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">The </span><strong><span data-contrast="auto">Sr. Manager, Customer Accounts – WM + Club + Dollar + Vet Distribution </span></strong><span data-contrast="auto">will play a pivotal role in shaping and executing Pet AG's sales strategy by leading a team of manager(s) responsible for delivering sales growth across strategic retailers in the assigned business channel. This role requires a dynamic and results-driven leader with a deep understanding of Wal Mart. Success will be achieved through hands-on leadership with strategic accounts, ensuring the team meets revenue goals, builds strong customer relationships, and delivers exceptional execution across all assigned retail channels. The ideal candidate brings a proven track record of driving revenue growth in consumer goods or pet industry sales, a passion for developing high-performing teams, and the strategic acumen to identify and capitalize on opportunities that strengthen Pet AG's presence across key retail partners.</span><span data-ccp-props="{}"> </span></span></p> <p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Compensation & Benefits</span></strong><span data-ccp-props="{}"> </span></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Employee Ownership (ESOP):</span></strong><span data-contrast="auto"> Company-funded retirement contribution of approximately 18% of pay, plus 401(k)</span><span data-ccp-props="{}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Competitive base salary with performance-based bonus opportunity</span><span data-ccp-props="{}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance</span><span data-ccp-props="{}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Generous paid time off, paid holidays, and parental leave</span><span data-ccp-props="{}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><span data-contrast="auto">Fitness and tuition reimbursement programs</span><span data-ccp-props="{}"> </span></span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Essential Duties & Responsibilities</span></strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Strategic Account Management: </span></strong><span data-contrast="auto">Build and maintain strong, consultative relationships with key stakeholders at strategic retail accounts, serving as a trusted senior partner and brand ambassador for Pet AG. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Specific channel strategies: </span></strong><span data-contrast="auto">Develop and implement strategic sales plans that identify growth opportunities, expand market presence, and strengthen partnerships. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Enable Results Thru Others:</span></strong><span data-contrast="auto"> Drive achievement of annual revenue goals across a portfolio of accounts, holding the team accountable to established sales targets and performance metrics. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Provide actionable market insights</span></strong><span data-contrast="auto"> to Sales and Marketing teams regarding competitive activity, customer trends, and evolving market conditions.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Key Stakeholder Management:</span></strong><span data-contrast="auto"> Serve as a senior point of escalation for complex customer issues, collaborating cross-functionally with customer service, logistics, finance, and operations to ensure timely and effective resolution. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Data Analytics + Storytelling:</span></strong><span data-contrast="auto"> Monitor and analyze team and account performance data, leveraging insights to identify trends, adjust strategies, and optimize sales activities across markets. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">One Winning Team:</span></strong><span data-contrast="auto"> Effectively collaborates closely with internal cross-functional teams including marketing, customer service, supply chain, and product development to ensure the team has the resources and support needed to execute against strategic account goals.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Forecasting: </span></strong><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Manage annual sales forecasts at the account and product level by </span><span data-ccp-charstyle="normaltextrun">utilizing</span><span data-ccp-charstyle="normaltextrun"> historical sales data, current trends, and performance indicators </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Develop and Deliver Go-to-Market Plans</span></strong><span data-contrast="auto"> that demonstrate strong business acumen and the ability to influence and align stakeholders across the organization.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong><span data-contrast="auto">Trade Resource Management: </span></strong><span data-contrast="auto">Plan, Deploy, and manage trade and promotional resources to deliver measurabl
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