Director, Learning & Development, Chronic Care Regional Training

Job description

Job Description

The Director, Chronic Care Regional Training is a strategic leader responsible for leading a team of Regional Trainers and serving as a trusted business partner to Chronic Care Sales Leadership. This role drives the design, execution, and continuous improvement of the Chronic Care learning strategy, ensuring field teams have the capabilities needed to deliver strong business and patient outcomes.

This role combines people leadership, enterprise alignment, and strategic training oversight.

Key Responsibilities:

Team Leadership & Capability Building:

- Lead, coach, and develop a team of Chronic Care Regional Trainers.

- Foster a culture of continuous learning, inclusion, and high performance.

- Set vision and expectations for trainer impact across regions.

Training Strategy & Execution Leadership:

- Own execution of the annual Chronic Care Learning and Development (L&D) plan, ensuring alignment with business priorities and product strategy.

- Ensure consistency and quality of training delivery across regions.

- Evaluate and evolve learning approaches, including use of digital tools, omnichannel training, and analytics.

Business Partnership:

- Serve as a strategic advisor to Sales Leadership, providing insights on capability gaps and training solutions.

- Partner with Marketing, Medical, Access, and L&D to align training with customer engagement strategies and product lifecycle needs.

- Support key initiatives such as product launches, new customer models, and evolving care pathways.

Performance & Impact Management:

- Monitor and evaluate effectiveness of training programs using performance metrics and field feedback.

- Translate insights into actionable improvements to enhance sales execution and customer engagement.

- Ensure training enables strong execution of territory business plans and account strategies.

Strategic Planning:

- Contribute to short- and long-term business planning (1–5 years) related to talent development and capability building.

- Anticipate future capability needs based on market trends in Chronic Care.

Qualifications: Education Requirements:

- Bachelor’s degree required; Master’s degree preferred (Business, Education, or Life Sciences)

Required Experience & Skills:

- 8–10+ years of relevant experience (sales, training, marketing, or commercial operations)

- Proven leadership experience managing teams and influencing cross-functional stakeholders

- Deep expertise in Chronic Care or specialty therapeutics (e.g., cardiovascular, metabolic disease)

- Strong business acumen and ability to connect training initiatives to commercial outcomes

- Advanced communication, influencing, and executive presence skills

Preferred Experience & Skills:

- Experience leading field training organizations or learning strategy

- Expertise in adult learning principles and capability development

- Experience supporting large-scale product launches or transformation initiatives

- Strong analytical mindset with ability to leverage data for decision-making

Required Skills: Business Management, Business Management, Business Planning, Business Planning and Control System (BPCS), Change Management, Coaching, Content Management Systems (CMS), Creativity, Critical Thinking, Cultural Awareness, Customer Engagement, Data Analysis, Decision Making, Empathy, Implement Training Programs, Instructional Design, Life Science, Marketing, Performance Metrics, Process Facilitation, Product Lifecycle, Product Marketing, Product Strategies, Resource Allocation, Sales Leadership {+ 2 more} Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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The salary range for this role is $173,200.00 - $272,600.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:  We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:  We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully  Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 07/22/2026 *A job posting is effective until 11:59:59PM on the day BEFORE  the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.