Product Performance Lead (Team-Manager)

Job description

At GSK’s flagship manufacturing site at Ware (Hertfordshire) we are now looking for a Product Performance Lead to manage a team responsible for the local delivery (at the Ware site) of the technical lifecycle Plan.  This role sits within the site’s Manufacturing Science and Technology (MSAT) department.  The responsibilities of the role include monitoring and managing the product performance of all active substances and commercial products across the Ware manufacturing site.

You (and your team) will respond to issues requiring investigation, identifying opportunities for product and process improvements, to enhance product performance, reduce cost and improve efficiency within the value streams.

This role reports to the Site MSAT Director and is critical to the definition of strategic projects for all commercialized products, in conjunction with the global Manufacturing Science and Technology (MSAT) Molecule Stewards.

Team Direct Reports: You will manage (and motivate) a team of circa 4 people (Product Owners).

Key Responsibilities (include..,):

- Managing the team to ensure that Site Safety, Quality Compliance and GPS are part of the every day within the team.

- Developing and managing a high performing team of Product Owners to successfully discharge the product related, risk, change and knowledge management responsibilities associated with all value streams across the site.

- Accountable for local delivery of the technical lifecycle plan (TLCP) owned by Molecule Stewards, and Co-Leading the global PTLTs  to ensure aligned strategy for the organisation on platform and process capability.

- Manage the team to identify strategic opportunities for product or process improvements, to enhance product performance, reduce cost, or improve efficiency.

- Provide leadership for the rapid resolution of technical issues impacting supply and product performance investigations. Provide efficient, effective and compliant technical support. Ensure technical issues are investigated fully to root cause at pace, and CAPA are agreed and implemented to agreed timelines to prevent reoccurrence.

- Matrix management across GSC & R&D to support product control strategy translation to shop floor (batch instructions, standard work etc), utilizing the principles of the GSK Production System (GPS).

- Promote and monitor technical standards throughout the site and ensure they are adhered to.

- Ensure appropriate systems to track, trend and analyse product and process performance are in place, in use and effective, taking advantage of digital advances to improve monitoring/analysis.

- Proactive Talent Management, including succession planning and capability build within the MSAT team and active support of the GSC graduate programme and Industrial Placement Programme.

- In-depth knowledge of cGMP and Global Regulatory requirements and ensure that GMP, Quality, Health and Safety processes are adhered to by all reports

About You:    This role would suit a highly motivated person who has strong experience of managing in a technical cross-functional, global supply organisation.  You will have strong technical knowledge obtained from working in a highly-regulated industry.  You will have demonstrably strong people skills, be resilient and calm under pressure, have a strong continuous improvement mindset, and a proven ability to drive performance while managing multiple stakeholders.

About Ware Manufacturing Site:   Medicines at Ware are presented as either Respiratory devices or in Oral Solid Dose form. The site holds a unique position in our network as the only site responsible for launching the company’s pipeline of new medicines in these dose forms, many of which are life saving medicines. A series of investments in new state-of-the-art equipment are being made that will support the delivery of a record number of new products.

CLOSING DATE for applications:    Wednesday 29th of July 2026 (COB).

Basic Qualifications:

- Relevant experience (eg; understanding and experience of managing complex technical scenarios related to manufacturing).

- Relevant qualifications (to Degree level) in Scientific, Technical, or Engineering discipline.

- Relevant experience driving improvement via a lean methodology and change management including strong communication.

Benefits:   GSK offers a range of benefits to its employees, which include, but are not limited to:

- Competitive base Salary

- Annual bonus based on company performance

- Opportunities to partake in on the job training courses

- Opportunities to attend and partake in industry conferences

- Opportunities for support for professional development and chartership (with professional bodies)

- Access to healthcare and wellbeing programmes

- Employee recognition programmes

What we value: We welcome people who bring curiosity, humility and a practical approach. We are committed to inclusion and to creating a supportive environment where everyone can grow. If you enjoy solving real problems, delivering measurable results, and helping teams succeed, we encourage you to apply.

If you would like to learn more about our company wide benefits and life at GSK we would suggest looking at our webpage  Life at GSK | GSK .

Skills CMC Strategy, Data-Driven Decision Making, Data Integrity, Debate Moderation, Digital Fluency, GxP Regulations, Lean Management, Problem Solving, Process Optimization, Project Leadership, Risk Awareness, Scientific Writing, Technology Transfer

Why GSK? Uniting science, technology and talent to get ahead of disease together.   GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.   People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.   GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.   We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.   Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call.   Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a  Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive   Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.   Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/